Hilda Maritim Email and Phone Number

ACCOUNTS AND ADMINSTRATION

Account reconciliationCross selling company productsPromoting and sensitizing clients on the banks productsCustomer care service and customer service supportDaily reconciliation of cash receipts and paymentsInducting new cashiers an operations clerks as well as computing financial feesCollecting interest and service chargesTraining and induction of incoming employees, including management trainees, clerks andmanagers.

Providing support for the financial analysis of loan applications and overdrafts using credit skills, ratio analysisProcessing of personal lending applications Exercising due care and diligence on matters related to Anti Money laundering day to day operations, which included account opening and reviews, transaction monitoring, reporting suspicions, customer communication, implementing new requirements, updating and revising operating procedures, acquiring relevant knowledge and training, provide support to superior and subordinates.Customer service-handling customer queries and making a concentrated effort to solve customer problemsCross selling banks various products to customers and advising which is suitable for their needs Ordering, receiving, verifying, and distributing cash Receiving and paying cash or cheques Daily reconciliation of cash receipts and payments Informing customers about foreign currency regulations, and computing transaction fees and rates for currency exchanges Inducting new cashiers and operations clerks Computing financial fees, interest, and service charges.

Participated in the implementation and conversion of the bank's banking software-Temenos(T24) by offering hands on training to members of staff in Sudan and Tanzania whilesupporting the branches in KenyaWorked in eleven branches in Kenya in the implementation of the T24 program.Was in charge of the program in the Buguruni Branch Dar Es Salaam, Tanzania.Was in charge of the program in KCB Sudan in Buluk Branch, Rock City Branch and HeadOffice

Hands on training at the branch levelTraining on the Cash and credit departments General operations of the bank

Interior design Consultation, product development and sales and marketing