Hilda Balogun Email & Phone Number

Nigeria

Nigeria

• Engage Customers• Manage customer data base. • Generate sales leads. • Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Meet personal/customer service team sales targets. • Handle customer complaints, provide appropriate solutions and alternatives within… Show more • Engage Customers• Manage customer data base. • Generate sales leads. • Identify and assess customers’ needs to achieve satisfaction. • Build sustainable relationships and trust with customer accounts through open and interactive communication. • Provide accurate, valid and complete information by using the right methods/tools. • Meet personal/customer service team sales targets. • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. • Keep records of customer interactions, process customer accounts and file documents. • Follow communication procedures, guidelines and policies. Show less

Nigeria

• Posting job ads, recruiting and hiring process. •organized and prepared training,arranged, coordinated meetings and appointments,allocated work tools and prepared payment slips. • Prepared and handled onboarding and offboarding documents and administered travel arrangements. • Track supply of inventory, compiled staff database and prepared periodic reports. Preparation of KPI and payment of salary• Develop and implement business and marketing ideas for the marketing… Show more • Posting job ads, recruiting and hiring process. •organized and prepared training,arranged, coordinated meetings and appointments,allocated work tools and prepared payment slips. • Prepared and handled onboarding and offboarding documents and administered travel arrangements. • Track supply of inventory, compiled staff database and prepared periodic reports. Preparation of KPI and payment of salary• Develop and implement business and marketing ideas for the marketing department. • Assist in company’s branding and communication activities such as press releases, advertisements, marketing. and website. • Take calls and schedule appointments for and with the MD/CEO. • Run daily office financial expenses/preparing of weekly financial report. • Organize a filing system for important and confidential company documents • Prepare regular expenses and office budgets. • Ensure that all staff is properly indoctrinated on the service process of the company. • Update office policies Show less

Nigeria

•Maintain good customer service relationship • Receive cheques and cash for deposit, verify amounts, and check accuracy of deposit slips. • Cash cheques and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Examine cheques for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. • Enter… Show more •Maintain good customer service relationship • Receive cheques and cash for deposit, verify amounts, and check accuracy of deposit slips. • Cash cheques and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds. • Examine cheques for endorsements and to verify other information such as dates, bank names, identification of the persons receiving payments and the legality of the documents. • Enter customers' transaction records• Foreign currency transaction • Safekeeping all confidential bank/customer’s record and documents • Prepare and verify cashier's cheques Show less