Zhan Chen Email & Phone Number

中国 广东 深圳

Founded in 2003, HiLink is a privately held manufacturer of “durable, complex” wire harnesses, cable assemblies and more. The principal responsibility of my role: 1,Achieve annual sales order targets for targeted accounts such as Eaton,Emerson,Schneider,Jabil,Sanmina,etc. 2,Ensure Account Development Plans are created and implemented for each account, including the development of Global and Regional Account Management Plans. This includes designing and following a regular call plan and accurately disseminating customer requirements. 3,To be responsible for total customer satisfaction with Hilink within the targeted accounts by modeling customer service behaviour. To ensure that market intelligence is collected. 4,To be seen as the personal interface at all levels with the Customer, especially at Senior Management/Board level. 5,Establish a favourable climate with the Customer so that Hilink is regarded by the Customer as the “Communications Company Of Choice” 6,To have a clear understanding of the Customer’s business and the associated strategies, plans, competitive position and trading methods in order to create a partnering concept with Hilink to build solutions. 7,Identify new business opportunities outside of targeted accounts, through a sustained program of following up on referrals, sales leads, and cold calling. 8,Maintain effective working relationships with all business units in order to provide sound commercial and technical solutions in a timely manner.

美国 加利福尼亚州 橘县

Kirisun manufacture two way radio,reapter and some other telecom communication equipments.I was responsible for the North America sales and marketing development. The main job includes: 1,Execute sales strategy to achieve the established sales growth objectives for the territory. 2,Frequent travel to customer sites to deliver presentations, support new programs and expand Kirisun business within existing customers,mainly in California and Texas. 3,Proactively call on new and un-developed accounts, which will include cold calling and following up on leads. 4,Develop new business opportunities to provide a foundation for continuous upward sales trends while meeting all profitability objectives. 5,Establish professional and responsive relationships with customers to ensure total customer satisfaction. 6,Understands needs of the customer, analyzes options and provides solutions that offer value. 7,Act as a liaison between the customer and internal Kirisun core team members to ensure all customer expectations are communicated, understood and met throughout the organization. 8,Work closely with Kirisun core teams to develop proposals and quotations for new programs. 9,Coordinates with Kirisun New Product Introduction personnel to perform complete technical assessment for each project quoted, and communicates if further clarification and/or documents are required from the customer. 10,Acts as the lead on preparing written proposals in response to customers’ requests for proposals, coordinates all information with internal Customer Service personnel and arranges the formal response. 11,Maintains up to date knowledge of the industry. 12,Completes required daily/weekly/monthly reporting and forecast preparation on time.

中国 广东 深圳

Responsible for the logistics delivery of ZTE contract in South Africa Area: 1,responsible for the contract delivery indicators , including shipping amount, the rate of contract performance, contract execution cycles. 2,responsible for the overall execution of the contract management and project operation, including major project delivery program planning, handling abnormal issues. 3,working to promote logistics management of sales and marketing, including business support and communication, enhance the quality of work related to planning, coordination and solve important issues. 4,responsible for customer satisfaction improvement planning and promoting 5,experience in overseas business travelling support(South Africa, Kenya, Nigeria)

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: student union of school of management

Education record