Hilke Heremans Email & Phone Number

Sint-Katelijne-Waver, Be

Sint-Katelijne-Waver, Be

- Leading and mentoring teams in developing large applications with a strong focus on 'getting data right'- Mostly Node, React, React Native, and JavaScript/TypeScript, some PHP/Laravel, Golang, Rust and Python- Built ultra-scalable and maintainable backends, w/expertise in AWS, Serverless, Docker, container orchestration, and CI/CD processes- Experience with GDPR, integrating data protection principles into technology and business practices.Mostly gets sh*t done, pragmatically, with lots attention for the bigger picture.

Antwerp, Antwerp, Be

We delivered and maintained (often hands on) an unbelievable # of projects with a surprisingly small team under continuous pressure to deliver. Took leadership over a great team & budget involving a bunch of digital software and data projects as well as many key systems underpinning our Festival and Events, including the Tomorrowland Account, queues, crew accreditation, ticketing and cashless links. Many of these systems were designed to robustly handle extreme peak loads.Also responsible for keeping tabs on overall systems architecture, the budget and various governance-related topics such as security, coordinating data protection with our DPO office, and overall systems architecture.

Antwerpen, Vlaanderen, Be

Responsible for coordinating, coaching and developing with a small team at Telenet, one of icapps' customers, working on YUGO TV, Chromecast, and Play Sports for Web.Main technology used here is React, TypeScript and friends.

Brussels, Brussels Region, Be

The Future Lab is a brand-new innovation department within bpost. We are a special team that breaks away from the larger organisation to work autonomously on an advanced or secret project, usually tasked with breakthrough innovation on limited budgets and under aggressive timelines. As an analogy, our working methodology can be compared to the Skunkworks approach from Lockheed Martin. We thrive on autonomy and we 💙 that we have it.Together with a great team, I took technical leadership in coming up with and executing various cutting-edge experiments in the e-commerce sector, using a variety of digital and physical technologies to get things done!

Antwerp, Antwerp, Be

Developed front-end for my.tomorrowland.com, the account registration system for Tomorrowland.

Tsjing is... well, was, an intelligent mobile ordering platform for one of the sexiest industries in the world: hospitality and events. It lets customers order drinks and food and pay for it using their mobile phones, eliminating queues and letting you sit back and relax. Hospitality venues increased their net results by revamping their guest experience, consumers no longer needed to wait for service and had the peace of mind of not having to wait for drinks or the bill.The tsjing platform was completely built on top of React, React Native and Node.js, the latter being built as an advanced GDPR-ready homegrown platform. It was designed using Domain-Driven design and was fully Event Sourced. It used Command Query Responsibility Segregation, allowing it to scale up and out nearly linearly as its userbase grew, all while keeping the complex hospitality business's logic easily maintainable into clean domains. Everything was split up into microservices, running on a self-sustaining Docker/Rancher setup.

Mechelen, Be

Responsible for managing Anton, an HR management system designed for the SME. Anton liberates SME's from their paperwork. In short: less HR, more core business.This includes- Preparing the product for broad market release- Roadmapping and requirement management- Marketing, commercial strategy and pricing- Operational management

Ghent, Flemish Region, Be

Responsible for the management of Itineris' flagship product: UMAX (tm), for the Home Market. This includes - defining the product strategy in alignment with the company's vision;- managing its capabilities and requirements in relation to the market and customer needs;- translating this into a product roadmap- pricing the solution; and - packaging and presenting it for use with our customers and prospects. The role is a pivotal one for the company, by the need for internal coordination between various teams such as project delivery, product delivery, and business development teams.Took responsibility for coordination of the rollout of a new management system for the first stages application lifecycle (backlog management and development), using Agile methods and Microsoft's Team Foundation Server.

Ghent, Flemish Region, Be

Provided support for sales tracks within the company for Itineris's flagship product, UMAX (tm).

Bruxelles, Région De Bruxelles-Capitale, Be

Responsible for various assessments improving process and organisational maturity, with a strong focus on customer experience and Lean. Was lead in multiple assessments involving many internalstakeholders. Ran a project leveraging customer complaints into internal improvements.

Bruxelles, Région De Bruxelles-Capitale, Be

Performed a 6-month study on optimizing planning stability and daily maintenance at the nuclear power plant of Tihange.

Leuven, Be

President of the student association for the Faculty of Economics and Business of the Catholic University of Leuven, Belgium. Coordinated a team of 12, which in its entirety was responsible for a group of over 3000 students and a large 6-digit budget, and managing a large number of activities on a daily basis.During this little stint I also built an event access control & cashless system from scratch using RFID. The regret of not commercializing this lingers on...

Leuven, Vlaams-Brabant, Be

Took responsibility for the representation of the students who were a member of the Faculty of Economics and Business of the Catholic University of Leuven.

Redwood City, Ca, Us

End-responsible (as an independent consultant) for the management of an in-game support system ("Counselors") for Ultima Online in Europe, which was based on about 100 volunteers providing first-line support in-game. Built the team from scratch, including recruitment, training and all organisational aspects. In doing so, together with the team, we structured most of the CRM activities into structured processes which were eventually adopted across the globe.

Cum Laude, Master In Business Engineering

Business Studies, Organizational Theory & International Business

Cum Laude, Master In Business Engineering

Professional Bachelor, Applied Information Technology