Hillary D. Email & Phone Number

Managed Occupational Health, International Operations and Ancillary services including MVR, Social Media, Workers Compensation. Responsibilities include managing incoming and outgoing volume. Ensuring vendors are completing tasks in a timely manner. Receiving escalations regarding new clinic set ups, occupational health account set ups, chain of custody form requests, oral testing inquiries, etc.

United States

Coordinates multiple stakeholders and functions to ensure that Accurate Background’s global product offering is up to date and optimized so that our customers have access to market-leading international solutions.

Irvine, California

Responsibilities include providing support and assistance to our Care Accounts through: creating/modifying packages, preparing/analyzing/ providing customized reports, improving the overall client experience, handling escalations, as well as identifying and driving system/process improvement opportunities.

Responsible for knowing all aspects of the company and products, so we can offer the best service for our customers. Receive in bound calls, live chat, and emails from our customers and clients about background checks.

Orange County, California Area

Manhattan, Ks

Responsible for merchandising and organizing the flooring showroom. This entailed ensuring the store wasstocked with merchandise, cleaned, organized, and set to company standards. Also assisted with customerneeds and requests.Achievements:• Lead team member for merchandizing and organizing the flooring showroom• Received Homer award after four months, an award given by managers for going above and beyond regularjob duties.

Manhattan, Ks

Processed incoming merchandise ensuring packing lists matched invoices. Ensured that merchandise was moved to the sales floor in a timely manner. Worked with staff in a variety of departments such as clothing,textbooks and art supplies.

Manhattan, Ks

Working under a full-time intake worker, prepared case write ups of interviews of new children and mentors based on procedures and protocol. Recorded updates for the children's files. Prepared reports on the children and mentors applying to the program. Conducted interviews with children and their families. Accompanied theintake worker on most home and office visits.

Bachelor'S Degree, Sociology

Activities and Societies: Part of the Criminology club.

Education record