Hillary Davidson Email & Phone Number

I am an ambitious, self-motivated and experienced people-oriented achiever with a strong track record of successfully creating and growing global, geographic enterprise customer support organisations. I excel in solving complex challenges requiring strategic thinking and execution, with strong operational instincts allied to efficiency, prioritisation and flexibility. I’m a proven relationship-based leader who inspires those around them, thrives on good communication, and has excellent listening skills with a passion for delivering quality customer service.

Listed skills include Oracle E Business Suite, Oracle Applications, Enterprise Software, Management, and 3 others.

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  Vp Cloud Operations & Technical Software Support

  Rws Group Limited

  May 2021 - Present - Maidenhead, England, United Kingdom

  RWS are the world’s leading provider of technology-enabled language, content management and intellectual property services. RWS help our customers to connect with people globally by communicating business critical content at scale, and enabling the protection and realization of their ideas and innovations. With the acquisition of SDL PLC, RWS are also a leading translation software supplier. The VP Cloud Operations & Technical Software Support leads the global Cloud Operations & Technical Software Support organisation reporting into the RWS Technology Division. The role has responsibility for nearly 200 cloud operations & support engineers and management who are focused on outstanding customer service when delivering first-class service across the RWS product set. Currently our key objective is to provide an exceptional hosted and support service for our SaaS product set whilst continuing to maintain an excellent service to our current on premise and hosted customer base.