Customer Experience Representative (Cx)
CurrentTasked with the responsibility of engaging with customers at every point of their buying/ service journey. Readicharge aims at serving customers for all their electric vehicle (EV) battery charger installation needs, with a mission of being the easiest electric vehicle battery charger installation solution. As a CX Representative, I make use of the developed streamlined process to eliminate the frustration associated with EV charger installation solution by prioritizing the needs of the customers as well as fostering genuine connections with customers.