• Completed analysis of website and redesigned using human-centered design principles.• Designed and illustrated a “How To” zine using a consistent graphic vernacular.• Designed and illustrated a cultural probe and posters for tourist destinations.• Created content for social media platforms.• Created multi-page magazine spread.

I worked in the non-profit sector for over 15 years. During my career I developed an independent living skills program and trained staff to deliver one-to-one services to high risk youth. I am taking that expertise and expanding it into the mainstream community. KnowHow offers easy to understand lessons that teach teens and millennials how to adult.

• Worked collaboratively with stakeholders to create innovative solutions that improved the quality and outcomes of services delivered.• Designed and procured professional printing services for regional brochures and communications materials.Reviewed all publications and promotional items for adherence with agency communication policies. • Ensured that statistics used in regional materials were accurate, current and included citations.• Promoted regional activities via social media and provided regular updates of regional program activities on the agency website.• Coordinated the implementation and testing of strategies that increased efficiency in service delivery and business processes.