Hillary Henderson Email & Phone Number

Greater Los Angeles Area

•Provide analysis and present findings/recommendations related to development projects. •Directly involved with the preparation and creation of the request for proposals (RFP), bids and contracts for project’s architect and contractor. Provided detailed quantitative analysis of vendor responses for evaluation by project teams. • Project Manager for construction developments •Manage and gain approval for vendor change requests. •Design business processes for all operations•Created the request for proposals (RFP) and assisted with the engagements of the development team.•Communicate regularly with tenants, real estate leasing broker, vendors, engineers and maintenance staff.•Create and maintain Community Outreach database to be used as an aide for gaining project support, entitlements and city project approvals.Commercial Property Manager PortfolioManaged the following portfolio:• Office Building property - (70,000 sq. ft)• Mixed-used Commercial property (12,000 sq. ft)• Elementary School property - (9,750 sq. ft)• Church Building property - (4,917 sq. ft)• Parking lot - (15,889 sq. ft)• Medical facility property - (7,690 sq. ft)

Greater Los Angeles Area

Development of an Adult Day Program and Office Building •Assisted Senior Project Manager in supervising and coordinating construction projects by managing contractors, subcontractors and consultants on daily operational activities. •Acted as the single point of contract as the liaison between partners, architects and contractors for a $3.8 million development. •Led weekly conference calls and on-site meetings with development team and business partners during construction.•Coordinate all media communications and create/execute communication plans. Responsibilities include documenting formal plans for specific or necessary audiences and crafting communication documents to be utilized thought out various project phases.

Greater Los Angeles Area

•Trained Customer Service Agents nationally in a Windows based operating system called Qik.•Helped with the on-boarding of new employees during their On-The-Job Training (OJT).•Managed passenger loads and scheduling coordination with managers, airline partners and deck operations. •Oversee Customer Service Agents during daily voluntary and involuntary airline operations.

Greater Los Angeles Area

•Assisted in the development, testing, training delivery and implementation phases of a computerized physician order entry and patient management system called Patient Care Expert (PCX). •Presented weekly updates to Computer Technicians, hospital personnel and other consultants regarding software changes, progression of software’s execution and employee’s suggestions by using PowerPoint presentations.•Worked with IT project managers and hospital management to coordinate implementation schedules.•Instructed one-hour training classes to Registered Nurses on new computer software.

Master Of Business Administration - Mba

Bachelor Of Science, Business Management