Hillary Lewis Sisson Email & Phone Number

Orem, Utah, United States

Hard working and able to consistently outperform metrics on cold-calling and cold outreach via email.Quickly able to qualify a prospects needs based on budget, timeline, pain-points, and potential valuethat our product can bring them.Constantly creating new ways to connect with prospects and new customers to keep them engaged and feeling valued.

Orem, Utah, United States

Developed sales scripts for new products and services to increase appointment setting rates across the team.Ran point on vetting, integrating, and maintaining chat tool on our website (Intercom). Worked with the marketing, development, and sales team to make sure the tool worked properly. That new lead process was successful and was minimally disruptive to the sales org.Handled thousands of leads weekly as the sole MQR in charge of our website’s chat response.Not only… Show more Developed sales scripts for new products and services to increase appointment setting rates across the team.Ran point on vetting, integrating, and maintaining chat tool on our website (Intercom). Worked with the marketing, development, and sales team to make sure the tool worked properly. That new lead process was successful and was minimally disruptive to the sales org.Handled thousands of leads weekly as the sole MQR in charge of our website’s chat response.Not only qualified leads, but often was able to quickly resolve product concerns before passing it to the proper sales or support team. Show less

Orem, Utah, United States

Maintained a customer success team response time calendar and enable the customer success team to reduce call back and response times from 48 hours to live calls. Email response also reduced from average of 48 hours to 15-minute response rate. This increased customer retention and renewal rates.Assisted in software training when needed and taught the team how to use new phone and chat systems in order to help our customers more efficiently.

Lindon, Utah, United States

Trained and managed over 40 employees at a time. Created systems for scheduling, server improvement and evaluation and optimized server output.Helped create detailed proposals to increase production which resulted in increased revenue, increased employee satisfaction and employee retention.

Provo, Utah Area

Created a flexible scheduling system to meet needs of employees during a high employee turnover. The result was marked improvement in employee retention and a significant reduction in training costsresulting in improved and more consistent food quality and customer satisfaction.By using best practices as a manager, I had the opportunity to reorganize the restaurant’s server procedures from order taking to food preparation and table service that resulted in time improvement and… Show more Created a flexible scheduling system to meet needs of employees during a high employee turnover. The result was marked improvement in employee retention and a significant reduction in training costsresulting in improved and more consistent food quality and customer satisfaction.By using best practices as a manager, I had the opportunity to reorganize the restaurant’s server procedures from order taking to food preparation and table service that resulted in time improvement and overall service to the customers Show less

Master Of Business Administration (Mba), Mba

Bachelor Of Science - Bs, Psychology

Bachelor Of Science - Bs, Physchology

Bachelor'S Degree, Psychology