• Manage projects for Configuration Services that generate roughly $3.03 Million in revenue annually• Single point of contact for scoping and implementing custom configuration services projects for Large Enterprise Accounts• Manage back end process team for execution against project timelines and metrics• Consulted with Dell Large Enterprise and Global customers on value adding Configuration Services• CFI Project Manager gathering customer requirements and statements of works• Integrated requirements into the Dell factory process

Lead Solution Architect developing proposals and solutions for Dell's Global and Large Enterprise businesses.Key Accomplishments• Consulted Dell Canada and Global customers on value adding Configuration Services• Increased Project Management throughput by transforming project management account assignments• Transitioned Configurations Services organization from Dell factory model to ODM model. Participated in UAT and trained project management team on new processes.

Senior Project Manager managing Dell's largest customers and account sets.• Reduced costs and cycle time for client deployments through custom manufacturing process. • Gathered customer requirements, created & tested solution for fully customized systems that shipped directly from Dell factories. • Planned, implemented and managed projects serving the strategic and global customer set. • Championed proactive relationships with account teams by building trust and adding dollars to their bottom line.

• Mitigate loss of foreclosed properties for the National Property Disposition Center for Fannie Mae.• Hire and manage real estate brokers in a set region or state to maintain, repair and market foreclosed properties.• Handle all issues that arise during eviction, maintenance, repair and closing.• Responsible for determining marketing strategy and setting list price to minimize loss and reduce marketing time.

• Regionally recruit therapists and facilities in the DFW area for contract / PRN staffing.• Responsible for the marketing to recruit therapists and identify facilities in need of therapists on a PRN basis.• Manage approximately 8 facilities and 35+ therapists.

• Responsible for the management, administration, and tracking of projects to customize systems for large corporate accounts.• Support 3 sales regions that generate an average of $2M in CFI revenue annually.• Develop project schedules by identifying milestones in the development process to drive the project to completion.• Establish and maintain relationships with internal and external customers.• Lead changes for process improvement.• Mentor, train and develop new team members and peers.

• Successfully manage accounts and support fifteen outside offices throughout the U.S. contact Business customers to promote domestic and international sales. • Interface with resellers and end-users to process orders for various bar code scanners, printers, labels, and software packages. • Served as a liaison between vendors and end-users utilizing strong public relations skills.

• Received all payments and handled collections for a $14M company. • Accurately posted entries into database and generated daily reports. • Involved in sales tax and financial audits.

• Provided technical support and assisted end-users in a professional manner.• Managed the Repair Department and delegated work assignments to Technicians.• Handled returns and exchanges to ensure customer satisfaction.