Hillary Jacobson Email & Phone Number

Cypress, California, United States

Pico Rivera, Ca

Achieved operational objectives by contributing information, recommendations, and assistance to Chef'd's strategic plansBuilt a strong 100+ person team during the opening and operating of Chef'd's new 42,000 sq ft production facility handling the newly launched and fast growing Retail meal kit channelWorked directly with IT and consulting team to develop and adjust SOPs and WMS processes to quickly launch and grow with a newly implemented system (SoloChain) integrated with the existing ERP (Netsuite)Developed and trained operations team members by providing leadership, coaching, mentoring, and trainings

Marina Del Rey, Ca

Managed outbound Wholesale and Sample/Promo ordersCoordinated in-bound inventory shipments from the co-packer to our 3PL (Smart Warehousing)Conducted on-site process audits with our 3PL partner to ensure processes are followed and to remove obstacles presented by our in house processesSupervised 3PL during inventory counts and new product/customer launchesWorked directly with Supply Chain and Production to ensure inventory on hand is replenished, handled disposition for aging productWorked with customers and logistics companies to resolve on-time and OS&D exceptions

Oceanside, Ca

Managed a team of 12 Project Managers & 1 Returns Specialist at 2 large distribution centers servicing 3 high volume local showrooms with growth increasing from $24Mil in 2013 to $55Mil in 2014Developed & implemented process changes affecting a nationally expanding company, directly working with the COOTrained & coached numerous PIRCH employees in various job roles on our computer systems & logistical processes Tracked companywide shipping performances, seeking & removing logistical & system obstacles, working with Operations & ITPromoted from Customer Service to Manager of Project Management

Huntington Beach, Ca

Handled heavy incoming & outgoing telephone calls from clients as well as vendorsReceived, inputted, and verified new POs, audited POs for accuracyProcessed all showroom cash/check/credit card paymentsSettled & reconciled all processed payments daily Acted as the first point of contact for all existing, new, & potential clients

Anaheim, Ca

Maintained a clean and sterile environment for several types of livestockTrained and supervised new staff to ensure their compliance with Disney standards and policiesEnsured accurate time reporting, represented the department at roll call meetings