Hillary Razzano Email & Phone Number

Remote

Various responsibilities relating to Account Management/ underwriting in commercial trucking insurance as well as carrier relationship liaison at this thriving start-up.

Hampstead, North Carolina, United States

Team Lead in the commercial trucking service department at Renegade Insurance. Responsible for both managing the team and managing 150 trucking policies from start to finish as their designated account manager. Fostering positive relationships is key.Rose up to team lead position after only 1 year of being in insurance and with 1 year at Renegade Insurance.

Melbourne, Florida, United States

Child welfare case manager in the prevention department. Received referrals from the Department of Children and Families. These families are at especially high-risk for continued child abuse or maltreatment. My goal was to identify and remove barriers to care, assess the child’s health risks, and submit appropriate referrals to partnering agencies.

Richmond, Virginia Area

Worked as a temporary, contracted, full-time social work case manager for 4 months. I lived on-site to provide care to transitioning foster care youth, recently emancipated from the Virginia foster care system at the age of 18. Assisted with teaching life skills, and helped them adapt/ cope with their transition to adulthood.

Harrisonburg, Virginia

Grand Strand Regional Medical Center

I connected the chronically ill, recently hospitalized, low-income, uninsured of Horry County, SC to regular, manageable health care treatment services. I acted as their case manager and navigated their care in order to avoid frequent and unnecessary trips to the GSRMC Emergency Department. This included compiling and submitting monthly reports to stakeholders and partners of the organization to demonstrate the continued need, efficiency, and success of the program.

2 North Front Street Wilmington, Nc

• Recruited and assembled a team of 10 members through strong leadership and a focus on customer satisfaction.• Performed business administration duties including purchasing, finance, P&L, optimum scheduling, contracting with vendors, product analyses and evaluations, and generating positive profitability ratios by focusing on primary business lines and reducing excess operating expenses.• Established customer trust and loyalty by delivering only tested, quality products at a competitive price-point. This included inventory control and intensive planning to deliver the high-demand products at the correct time using business and financial forecasting.• Effective budgeting through use of excellent return on investments by selecting only quality products from reliable vendors, and the ability to control expenses to generate revenue for the business. Always mindful of debt-to-equity ratios in order to ensure smart financing choices.• Supported a new branding for the business image using an aggressive business model designed to boost image. This included utilizing various media outlets including personally creating TV commercials, radio advertisements, and a social media presence; all of which was reinforced through strong management and leadership. This included building business integrity by the implementation and coordination of local charity events with partnering local businesses, organizations, and vendors.

Myrtle Beach, South Carolina Area

• Worked directly with the South Carolina Campaign to Prevent Teen Pregnancy. • Assisted in the writing and proposal of grants submitted to the C.D.C. and The Ryan White Foundation.• Required handling sensitive and confidential PHI according to state and national laws and regulations.-Organized volunteer events, fundraisers, and community testing events.

Master'S Degree, Public Health, 3.24

Post-grad courses completed include: -Healthcare Financial Management: including analysis reports, profit/loss reporting, budgeting.

Bachelor Of Science - Bs, Public Health Education And Promotion

Bachelor Of Science (Bs), Public Health Education And Promotion, 3.3

Activities and Societies: Eta Sigma Gamma Honor Society; Linda Floyd Family Mentoring Program