With over 15 years of experience in the financial services industry, I have developed a strong background in credit and lending, customer service, insurance claims, and operations. I have supported complex administrative and operational processes on home loan applications, analyzed credit reports and pertinent information to determine creditworthiness of prospective applicants, and conducted audits and variance analyses for clients.As a Certified Lending Expert from Southern California University and a Illinois Commissioned Notary Public, I have demonstrated my proficiency and professionalism in loan origination systems, underwriting and signing, and training and development. I have also facilitated training and continued education programs for loan officers, and developed a loan officer training program that successfully trained more than 200 employees to become decision makers. I am passionate about delivering quality service, improving customer satisfaction, and leading teams to achieve goals.
Listed skills include Credit, Loans, Underwriting, Finance, and 21 others.