Hillary Black

Hillary Black Email and Phone Number

Conversation Designer + Marketing Multi-Hyphenate | Founder ConversationDesignerJobs.com πŸ’¬ CxD Community Hype Girl @ Mav
Hillary Black's Location
Las Vegas, Nevada, United States, United States
Hillary Black's Contact Details

Hillary Black work email

Hillary Black personal email

n/a
About Hillary Black

I'm a conversation designer, content creator, coach and community builder who has made it my mission to help more people become conversation designers, create better bots, and land their dream job. If it's online and about conversation design, you'll find me there πŸ‘‹βœ¨πŸ‘©πŸΌβ€πŸ’» Looking to meet more conversation designers? πŸ‘‰ I run a community called Conversation Designers Internet Club, where over 2500 conversation design enthusiasts come to network, share and learn (join us at facebook.com/groups/conversationdesigners). I frequently host free group mentorship sessions for the community to discuss all things conversation design and career growth, and offer 1:1 career coaching for designers and pivoters.πŸ’Ό Hoping to add a conversation designer to your team? πŸ‘‰ I'm the founder of Conversation Designer Jobs, a job board entirely dedicated to conversation design talent, matching hiring managers and recruiters with a network of hundreds of personally vetted candidates. I'm an expert connector and always happy to help introduce the right people to the right companies - just send me a message.🎀 Looking for an expert trainer, content creator or guest speaker? πŸ‘‰ I've hosted online events alongside partners like Miro and UX Professionals Association, spoken at conferences like Social Media Strategy Summit and B2B Marketing Expo, guest lectured at universities and created content for companies like Amazon and Voiceflow. I've trained people and teams in conversation design through workshops, live events and professional content. My content reaches an audience of over 15,000 aspiring and experienced designers, and I'm always looking for new ways to introduce more people to conversation design.πŸ‘©β€πŸ« Want to learn about conversation design? πŸ‘‰ I'm the author of the Conversation Design for Chatbots course with UX Content Collective, and the creator of the Daily Conversation Design Challenge, from the makers of the popular Daily UX Writing Challenge. I love breaking down conversation design principles, helping people gain skills and create their own projects to ✨shine✨ in their portfolio. πŸ€– My journey as a conversation designer started and continues at Mav, an award-winning AI agent that scales lead generation with Conversational AI through SMS. In addition to managing our brand and content, I design and improve our conversational experiences content within our product, and strategize how to make our experiences the best of the best.Still have questions? Want to work with me? Connect and drop me a Linkedin message!

Hillary Black's Current Company Details
Mav

Mav

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Conversation Designer + Marketing Multi-Hyphenate | Founder ConversationDesignerJobs.com πŸ’¬ CxD Community Hype Girl
Hillary Black Work Experience Details
  • Mav
    Brand Marketing + Conversation Design
    Mav Oct 2017 - Present
    Las Vegas, Nv, Us
    Mav is an AI assistant with a modern, text-first approach to call centers. I manage all things brand marketing at Mav - including content, social media, design, events and PR. I’m also our conversation designer, so I write and design all of the playbooks (our SMS conversational experiences) Mav runs, generate prompts for AI content within our product, and strategize how to make our experiences the best of the best.In 2023, Mav was named "SMS Company of the Year" at the AFFY awardsIn 2021, Mav was included among a list of "Best Fintech Startups" by Startup Pill and Best StartupsAlso in 2021, Mav was included on the HousingWire Tech 100In 2019, one of Mav's (then Black Ops) chatbots was featured in the annual Facebook F8 ConferenceIn 2017, Mav (then Black Ops) was named a "Rockstar Agency to Know" on Sunday Dinner's annual list
  • Conversation Designer Jobs
    Founder
    Conversation Designer Jobs Dec 2020 - Present
    Remote, Us
    Conversation Designer Jobs is a first-of-its-kind job board dedicated exclusively to conversation design talent. A place to post jobs, explore opportunities, get matched and get hired!Hiring managers and recruiters can reach the largest audience of conversation designers in the world with a listing, and will instantly be matched with the best, vetted candidates for their role.We'll happily work with you to define (or refine) your conversation design job description to attract and hire the best talent, and offer personal referrals from our network of candidates!I created Conversation Designer Jobs for the same reasons I created my community, Conversation Designers Internet Club. I love contributing to this community, creating helpful resources and most importantly, I love conversation design. I want to help the 3500+ conversation designers in my network get hired, and help companies find the best talent through AI-candidate matching paired with my personal reach and marketing efforts.Find your next amazing conversation design job at conversationdesignerjobs.com
  • Hillary Black
    Conversation Designer, Content Creator, Coach + Speaker
    Hillary Black Oct 2017 - Present
    Remote, Us
    I’m a content creator, coach, strategic consultant and community leader on all things Conversation Design. I help people become conversation designers, level up their skills and land jobs they love!I host webinars and guest lectures, create blog posts and videos, appear on panels and podcasts. I host a thriving online community called Conversation Designers Internet Club and launched a candidate-matching job board, ConversationDesignerJobs.com, with the most-engaged audience of conversation designers in the world.I've spoken at numerous conferences, colleges and networking groups over the years. A select few include: B2B Marketing Expo, Bots Brazil, University of Illinois, Social Media Strategies Summit and Women in Voice. I've also partnered with companies like Voiceflow, Miro and UX Professionals Association to host live workshops and webinars about the benefits, best practices and future of CxD and Conversational AI.Content Features Include: Amazon's Discover.bot and Alexa.com, Botmock, VUX World Podcast, Open Dialogues Podcast, Writers of Silicon Valley Podcast, Women in Voice, CocoHub, Daily UX Writing Challenge and more.Send me a LinkedIn message if you’d like to:β€’ Inquire about co-developing content or advertising to my audience of 15k+β€’ Invite me on your podcast, to speak at your event, or co-host a webinarβ€’ Work together to organize and facilitate a workshop, training or course for your organizationβ€’ Gain my insights on the industry, competitor landscape and strategic opportunities for your company to target conversation designers β€’ Get referrals for conversation design talent or help with assembling the perfect team
  • Ux Content Collective
    Course Author - Conversation Design For Chatbots
    Ux Content Collective Mar 2020 - Present
    Menlo Park, California, Us
    I developed written and video content for the self-paced online course "Conversation Design for Chatbots" with UX Content Collective, which has been completed by hundreds of students.The course was featured in Elaine Anzaldo's "The Ultimate Conversation Design Course Guide" which noted "This course also gives students β€œhands-on” training and extensive feedback across course assignments and the final project. Overall, this course offering has an overwhelming amount of positive reviews (I only picked 3 quotes of many!) and success stories." Student reviews were also featured in the article, which noted they could apply their skills immediately, gained significant, helpful feedback from our course graders, and walked away with a portfolio-worthy project.
  • Internet Best Friend
    Brand + Social Media Consultant
    Internet Best Friend Oct 2016 - Present
    Your Internet Best Friend. I help entrepreneurs and their companies find their #onbrand and create content that builds authority online. Freelance brand, design, messaging, digital strategy & social media. I specialize in technology and lifestyle companies with founders who are ready to show up (and stand out) online.Clients include: Leon Speakers, Inscape, Soaptopia, Splendid Credit, CUNY, Black Ops and more.
  • Vine
    Social Media Manager
    Vine Jan 2016 - Oct 2016
    Us
    As the social media manager of Vine (RIP), I developed and implemented a content strategy and managed the social media presence for Vine's audience of over 25MM across on Twitter, Facebook and Tumblr. On a daily basis as the sole social media content creator and community manager, I executed all content sourcing, copywriting, curation and distribution, reporting, real-time reactions to events, social media comms for product launches and product push-notifications.In the first 6 months, I increased our Twitter engagement by 182% and Tumblr engagement by 123%.I became an expert and finding great content, and bringing memes like Squidward Dab and Kirby's Dreamland Challenge to life. Just doin' it for the Vine.
  • Laundry Service
    Senior Community Manager, Beats By Dre
    Laundry Service Apr 2015 - Jan 2016
    Brooklyn, New York, Us
    As a senior community manager and copywriter for Beats by Dre, I helped a great team execute the social media strategy for Beats on Facebook, Twitter, Instagram, and Snapchat, and behind the scenes for major campaigns and activations. I also helped manage the influencer strategy and briefs for evergreen and event photography, video, and social stories, and coordinate campaign content distribution.
  • Grey Group
    Writer, Social Media & Editorial Content
    Grey Group Oct 2014 - Apr 2015
    New York, Ny, Us
    As a writer of social media and editorial content at Grey, I helped create the social media and content strategy, and managed all social channels for the agency (Facebook, Twitter, Instagram). I helped the new business team with copy for brand material, research, and case studies for pitches. I also worked with the PR & Brand Reputation teams, and was the anonymous quippy copywriter behind our intranet gossip girl "Ask Grey."I pitched, created and managed the @Grey Instagram account, named one of 10 agency Instagram accounts to follow by Digiday.
  • University Of Michigan
    Senior Social Media Specialist
    University Of Michigan Dec 2012 - Oct 2014
    Ann Arbor, Michigan, Us
    During my time at the University of Michigan, I led the content creation, community management and social media strategy for all of the main University of Michigan social channels (Facebook, Twitter, Snapchat, Linkedin, Pinterest, Instagram, Vine, Blog, etc). In addition, I acted as the in-house social media consultant to various departments within the university on social media strategy and channel development.I trained and managed our team of all-star student interns, facilitated the student-run Twitter account @umichstudents, and led the monthly social media forum featuring social media specialists campus-wide. In my first year, I fostered a growth of 102% on Twitter, 235% on Tumblr, 657% on Instagram, and 2330% on Pinterest, whom we partnered with for the launch of Place Pins alongside 19 other brands (as the only University) as a result of our creativity and engagement on the platform. I also created and developed our presence on Snapchat, Google+, Linkedin, Vine and Foursquare, as well as student intern blog and social media newsletter.Our creative work was consistently recognized in the higher ed community, and we ranked the #4 most influential college in social media, #4 most engaged college in social media, #3 most influential on Facebook, #3 most influential on Instagram by College Atlas in 2013.Basically, we crushed it 24/7.Speaking Engagements:Penn State Social Media Summit - Dos & Don'ts of Creating a Presence on New Social ChannelsCentral University of New York (CUNY) - Social Media In Higher Ed WorkshopUniversity of Michigan School of Information, Department of Housing, and Career CenterP2P Podcast - How Universities Can Use Pinterest and Snapchat Higher Ed Live - How To Get Users to Participate, Not Just Spectate
  • Workoutlabs
    Social Media Consultant
    Workoutlabs Jul 2014 - Sep 2014
    New York, Ny, Us
    WorkoutLabs is an innovative fitness company that utilizes high-quality, intuitive and accessible products and online resources, to make it easy for anyone to start exercising.As a freelance social media manager for WorkoutLabs, I acted as community manager for Twitter, Pinterest, and Instagram, and focused on influencer database building and management, posting strategy guidelines and marketing plan, and influencer outreach.
  • Jeffrey Campbell Shoes
    Blogger
    Jeffrey Campbell Shoes Jul 2012 - Jun 2013
    Jeffrey Campbell is a globally recognized shoe brand, known for their edgy style and boss attitude.As a freelance blogger, I contributed weekly posts on fashion trends, how-to style guides, and blogger interviews, taking my love of shoes to new heights.
  • Socialchorus
    Social Media Community Manager/Influencer Relationship Manager
    Socialchorus Oct 2011 - Dec 2012
    San Francisco, Ca, Us
    SocialChorus is a platform that allows users to consume, share, and create branded content.During my time at SocialChorus, the company was focusing on influencer to brand content, and influencer relationship management, and prior to this, social media management. I assisted in community management, copywriting, and compliance reporting for a number of global pharmaceutical brands, as well as influencer outreach and influencer database management. I managed the company's social media presence, including a blog and newsletter. Clients included: Breathe Right Strips, TUMS, Excedrin, Michael Kors, Progressive Insurance, Look Good Feel Better, and Turner.
  • Waffles Media
    Blogger/Brand Rep
    Waffles Media Dec 2009 - 2012
    - www.hillarybankz.com - www.thesizzurp.com - www.twitter.com/wafflesgirls -Waffles and Falafels, otherwise known around the internet as Waffles Girls, is a collective of young and talented creative women, making jokes, having fun, and pushing a small t-shirt brand to new heights via social media.I joined in 2009 as Waffles Girl "Hillary Bankz," and under that name I created a successful popular culture blog (featured on sites like Stylish Kids in Riot, Beautiful Stranger, and Style Noir), as well as assisted the creative director with press content for brands like Vitamin Water Canada and Nylon, wrote a ton of Gossip Girl recaps, and creative directed my own photo shoots. We made Myspace weird. Real Girls Do Real Things.
  • Madison Avenue Couture Inc
    Fashion Assistant (Copywriter And Social Media)
    Madison Avenue Couture Inc Feb 2011 - Oct 2011
    New York City, Ny, Us
    Responsible for copywriting for e-commerce website, 1stdibs, and Ebay listings of luxury designer products, customer service on and offline, and fulfilling orders. Assisted in creation of inventory system used to catalog stock and create flash sale events with Rue La La, and copy edited sale listings. Developed and managed social media profiles.
  • 5Th Avenue Digital
    Social Media Manager
    5Th Avenue Digital Dec 2010 - Mar 2011
  • Joonbug Productions
    Nightlife Editor
    Joonbug Productions Oct 2010 - Jan 2011
    New York, Ny, Us
    Covered and attended various nightlife events in NYC, managed nightlife columnists from 11 market cities in the US, wrote venue reviews and conducted interviews of nightlife personalities, wrote SEO articles for top New Years Eve and Halloween sites.
  • Styleite
    Social Media & Community Intern, Columnist
    Styleite Mar 2010 - Sep 2010
    Connected with influencers and contacts to build the photo community of styleite.com, StyleSheets. Also held a weekly column on blogs and online stores-to-know.
  • Cliche Magazine
    Contributing Writer/Pr Assistant
    Cliche Magazine Aug 2009 - Sep 2010
  • Fashion Indie
    Shopping Editor/Style Editor
    Fashion Indie Mar 2009 - Apr 2010
  • The Celebrity Cafe
    Feature Writer
    The Celebrity Cafe Apr 2008 - Sep 2008
    Held a weekly column on celebrity style after a 3 month internship as a pop culture writer submitting 30+ articles per week.
  • Sabra Temple
    Stylist'S Assistant
    Sabra Temple Apr 2008 - Sep 2008
    Assistant to stylistCredits include:-Assistant stylist and head men’s dresser at Hush Puppy 50 year celebration fashion show. -Assistant stylist at June 2010 Hush Puppy fashion show.-Head wardrobe stylist and assistant makeup artist on student film Walter's Wife
  • Terzes Photography Studio
    Studio Intern
    Terzes Photography Studio Apr 2008 - Jul 2008

Hillary Black Skills

Blogging Social Media Marketing Social Media Copywriting Facebook Editorial Marketing Public Relations Community Management E Commerce Social Networking Social Media Strategist Press Releases Microsoft Office Content Strategy Fashion Seo Advertising Social Media Consulting Brand Management Tumblr Television Editing Twitter English Seo Copywriting Newsletters Marketing Strategy Spanish Blogger Pinterest Social Entrepreneurship New Media Online Marketing Writing Digital Media Compliance Publicity Content Management Creative Writing Instagram Content Development Digital Marketing Marketing Communications Brand Development

Hillary Black Education Details

  • University Of Michigan
    University Of Michigan
    English

Frequently Asked Questions about Hillary Black

What company does Hillary Black work for?

Hillary Black works for Mav

What is Hillary Black's role at the current company?

Hillary Black's current role is Conversation Designer + Marketing Multi-Hyphenate | Founder ConversationDesignerJobs.com πŸ’¬ CxD Community Hype Girl.

What is Hillary Black's email address?

Hillary Black's email address is h.black@mav.by

What schools did Hillary Black attend?

Hillary Black attended University Of Michigan.

What skills is Hillary Black known for?

Hillary Black has skills like Blogging, Social Media Marketing, Social Media, Copywriting, Facebook, Editorial, Marketing, Public Relations, Community Management, E Commerce, Social Networking, Social Media Strategist.

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