Hillary Campbell Email & Phone Number

Basking Ridge, Nj, Us

Product Manager for Industrial Robotics software solutions for large-scale B2B projects within the Verizon Technical and Product Development/ IoT group.• Accountable for product strategy, roadmap, planning, risk assessment, and cross-functional communication.• Identify and communicate customer requirements and translate into actionable work for engineering.• Timeline and roadmap creation, release planning, and defining product requirements and definition of done.• Conduct competitive analysis and create workflow diagrams to identify areas of improvement for the product.• Provide product direction and prioritization utilizing Jira and Confluence in Agile/ Scrum/ Kanban.• Verizon Architecture and Strategy Custodian responsible for cybersecurity assessments. Achieved a 32% reduction in the Actionable Risk Score from 2023 to 2024. • Oversee Verizon Cyber Security for the solution, Application Portfolio Manager, CPI-810 Assessment and Readiness, Active Directory Object Management, and Blackduck, Fortify, 42Crunch security scanning processes.• Orchestrate penetration testing, Business Impact Analysis, and Privacy Impact Assessment (PIA) to achieve security acceptance for major software releases.• Vendor Manager for SOW worth over 1 million dollars, working closely with the Third-Party Governance group within Enterprise Risk Management (ERM), Global Corporate Security Operations (GCSO), legal, and upper management for approvals.

Basking Ridge, Nj, Us

• Developed detailed product strategy and roadmaps, working with engineering to drive tactical implementation and on-time delivery of product requirements.• Achieved business goals and objectives based on the business' overall charter & strategy.• Cross-functional collaboration with business strategy teams, existing customers, and sales groups.• Identified new industry trends, developed detailed plans for implementation and evaluated performance.• Prioritized the delivery team’s backlog, ensured user stories and epics are clearly defined and acceptance criteria are met.• Demonstrated the product features internally and externally, creating presentations for audiences of varied technical backgrounds.

Basking Ridge, Nj, Us

• Responsible for producing high-quality documentation to support the delivery of technical products.• Cross-functional collaboration with product managers, developers, engineers, agile coaches, and sales.• Researched, planned, developed, maintained, and managed documentation including APIs and SDKs.• Participated in Scrum Agile ceremonies and utilized Jira and Confluence to their fullest extent including creating customer-facing, branded help spaces for Jira Support Desk.

Boulder, Colorado, Us

• Designed, planned, developed and maintained multiple products, applications, APIs and systems.• Oversaw strategic direction of products and provided strategic leadership regardingcreation of new products and the maintenance of existing products and systems.• Provided management and leadership for the technology team including planning, hiring, training, performance evaluations, monitoring, and enforcing systems and policies.

Boulder, Colorado, Us

• Created timelines, roadmaps, customer requirements, and provided product strategy and direction.• Prepared and presented comprehensive technical reports and managed the overall data security. • Directly managed professional staff and student employees in an Agile development environment and drove on-time delivery using Jira and Confluence to manage process.• Delivered products and applications with complex API integrations and innovative cutting-edge solutions. • Responsible for strategy and timely delivery of division-wide web applications. • Brought DevOps and Scrum to the department increasing productivity and efficiency. • Doubled the team size, diversified staff, and more than tripled the velocity and output.

Boulder, Colorado, Us

• Responsible for planning, information architecture, design, front-end development, site building, and theming of websites.• Used git for version control in a command line scripting (bash) environment on a LAMP stack with Ubuntu and CSS, PHP, jQuery, XML, HTML, and SASS.• Worked with APIs and developed custom modules. • Created User Experience (UX)/ User Interface (UI) Design and performed usability testing.

Boulder, Colorado, Us

Developed high-level comprehensive plan for implementing a Drupal 7 website for the University Libraries. Helped educate LIT staff on pitfalls and best practices for installing and maintaining a Drupal site. Identified best hosting configuration and technical requirements for site optimization. Installed Drupal package on test server and set up prototype website. Identified issues of migration of existing web content from SQL database and ColdFusion. Conducted information architecture review and planning. Created a content and library-specific branding strategy including wireframes and mock-ups. Planned for training and support of library staff.

Denver, Colorado, Us

Developed and maintained sites in Drupal 6 & 7 including theming, custom content types, views & views slideshow, module installation & implementation, and site installation. Provided editing, testing, and modification to produce Drupal-friendly content. Created training documents and process guidelines for various user-groups. Produced professional graphics and content for various Library websites and events using Photoshop and Adobe Illustrator. Responsive to help desk tickets for Web Services department. Wiki-based Intranet customization. Worked in XML, XSLT, HTML, CSS, with PHP and jQuery scripting on LAMP platform. Sites include: library.auraria.edu, coloradowest.auraria.edu, adrc.auraria.edu.

Brand development, website traffic growth, website UI and advertising revenue. Developed brand strategy, analytics measurement plan, business plan & sales strategy. Project manager for two eCommerce sites built on custom CMS. Design consultant and content editor for web and print.

Us

Acquired properties with values ranging from $1.1 million to $13.5 million for high-end destination clubs with over 600 members. Developed marketing strategies to identify and add desirable properties; researched, evaluated, and recommended properties for rental, lease or purchase; negotiated contracts with owners, agents and property management companies; fostered relationships with clients in territories including Puerto Vallarta, Punta Mita, Telluride, Aspen, Vail, Steamboat Springs, Sun Valley, and Jackson Hole. Supported and advised clients and company during Chapter 11 process.

Us

Worked directly with the CEO to develop and lead a new customer-service department in line with the company vision. Designed processes and procedures to increase customer satisfaction, revised the quality system and feedback mechanism, refined the orientation process and functioned as liaison between clients and company operations. Hired, trained, managed performance and terminated staff to develop and maintain a successful team. Initiated expansion of an electronic customer profiling and preference system that resulted in increased customer retention and fulfillment and improved employee accomplishment. Integral in overall restructuring process and developing scalable business model.

Developed a corrective action application using relational database structure with varied user-base; project manager and lead technical writer for major restructuring of ISO-compliant quality system; spearheaded conversion to paperless documentation system for company heavily reliant on standards and compliance documents. Accomplished team recruiting, phase development and documentation, and end-user training and deployment.

Ba, Web Design & Development

Computer Information Systems

Computer Information Systems