Hillary Nicoll Gelfand

Hillary Nicoll Gelfand Email and Phone Number

Senior Sales Operations Analyst @ NerdWallet Small Business
New York, NY, US
Hillary Nicoll Gelfand's Location
New York, New York, United States, United States
About Hillary Nicoll Gelfand

I solve problems! 🧰 My toolbox includes data 📈, active listening 🎧, and empathy 💙.Why do I love data? Because I love storytelling, information, and learning. Every company has data that can be employed, but if it is not understood and then utilized in decision-making, it is not being fully engaged. Besides just the data of numbers, I want the information from a client, so that I can fully understand what problem they need solved. Understanding the story behind the data, providing structure to it, and telling the story you want to tell is key to using information effectively. I believe that knowledge is our greatest tool for telling our personal stories. This passion led me to join Phi Sigma Pi National Honor Fraternity, a gender-inclusive Fraternity. Through them I have improved my leadership and communication skills, by working on collaborative local and national boards with people from diverse backgrounds. Leadership needs to be rooted in honest and authentic communication. Phi Sigma Pi’s support of growth and personal development has enabled me to truly understand myself and others, and therefore better connect to others through my personal story. It also introduced me to Hugh O’Brian Youth Leadership (HOBY). When I first volunteered as a facilitator in 2016 little did I know the influence it would have on my life. Through helping guide students to discover and develop their best selves and leadership qualities, I have improved my own abilities. Through HOBY’s focus on leadership and bettering society I have helped students best tell their story. Everyone’s story is different and that’s what makes us all special. Fun Fact: I’m a Theater Geek and Book Nerd! 🤓 I love the stories that are told through theater and books. Both allow me to delve into a world different than my own and learn through those. My passion for these areas circles right back to my love of gathering and using information. I love seeing stories be told, whether they are personal or in fictional worlds. What makes me different is that I can straddle both worlds; I’m information-driven and have great empathy for people and their stories.I’m so excited to be working at Broadway Plus helping to both bring Broadway to people through virtual events and people to Broadway through group tickets. I love this industry and am so excited that it’s returning. Connect with me if you’re interested in Broadway, HOBY, Phi Sigma Pi, Data Analytics, or have/want a great book recommendation!

Hillary Nicoll Gelfand's Current Company Details
NerdWallet Small Business

Nerdwallet Small Business

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Senior Sales Operations Analyst
New York, NY, US
Hillary Nicoll Gelfand Work Experience Details
  • Nerdwallet Small Business
    Senior Sales Operations Analyst
    Nerdwallet Small Business
    New York, Ny, Us
  • Broadway Plus
    Director Of Group Sales
    Broadway Plus Jul 2024 - Present
    New York, Us
  • Broadway Plus
    Director Of Operations
    Broadway Plus Apr 2022 - Jul 2024
    New York, Us
  • Broadway Plus
    Operations Manager
    Broadway Plus Jan 2022 - Apr 2022
    New York, Us
  • Broadway Plus
    Account Supervisor
    Broadway Plus Apr 2021 - Jan 2022
    New York, Us
  • Revgenius
    Member
    Revgenius Oct 2020 - Present
    New York, Us
  • Artists Who Code
    Member
    Artists Who Code Oct 2020 - Present
    New York, Us
  • Springboard
    Data Analytics Fellow
    Springboard Nov 2020 - Apr 2021
    San Francisco, California, Us
    400+ hours of hands-on course material, with 1:1 industry expert mentor oversight, and completion of 2 in-depth capstone projects. Mastered skills in analyzing business problems, data analysis, presenting business insights to different stakeholders, SQL, Python and data visualization.
  • Nederlander Theatres
    Manager, Sales And Hospitality
    Nederlander Theatres Nov 2016 - Aug 2020
    London, London, Gb
    • Analysis of Salesforce reports to implement operational strategy to increase revenue, conversion rates, and client retention. • Increased efficiency through automation and reducing weekly reporting time by 75%.• Focused on client experience by understanding customer needs through consistent communication and employing empathy when resolving escalated issues to increase repeat business.• Worked with developers on creation of ticket service NLIVEN, through analyzing user needs, testing updated versions, and providing feedback.
  • Nederlander Theatres
    Coordinator, Sales And Hospitality
    Nederlander Theatres Jan 2014 - Oct 2016
    London, London, Gb
    • Event planner for theatre lobbies handling events ranging from 20-800 people. B2B sales to corporations and competing group sales agencies for personalized events. Increased profit margin to 50% through re-evaluation of rental fees and labor requirements.• Collaborated with Art department on marketing communications and management of Wordpress website.
  • Nederlander Theatres
    Coordinator, Group Sales
    Nederlander Theatres Oct 2011 - Jan 2014
    London, London, Gb
    • Processed group orders for ticket sales of Broadway and off-Broadway productions. • Coordinated post-performance group talk-backs, workshops, and tours.
  • Windwood Theatricals
    Booking Representative
    Windwood Theatricals Dec 2010 - May 2011
    Ny, New York, Us
    • Responsible for sales of twenty four theatrical productions and special attractions throughout the Midwest. • Utilized Salesforce.com CRM to improve efficiency.
  • Broadway Industry Internships
    Intern
    Broadway Industry Internships Jan 2010 - Dec 2010
    Nederlander Producing Company, Theatrical Operations Intern: Nov 2010 - Dec 2010 Frankel Green Theatrical Management, Company Management Intern: July 2010 - Sept 2010The Broadway League, Education Intern: Jan 2010 - May 2010

Hillary Nicoll Gelfand Education Details

  • Rutgers University
    Rutgers University
    Theater Arts

Frequently Asked Questions about Hillary Nicoll Gelfand

What company does Hillary Nicoll Gelfand work for?

Hillary Nicoll Gelfand works for Nerdwallet Small Business

What is Hillary Nicoll Gelfand's role at the current company?

Hillary Nicoll Gelfand's current role is Senior Sales Operations Analyst.

What schools did Hillary Nicoll Gelfand attend?

Hillary Nicoll Gelfand attended Rutgers University.

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