- Serve as a representative of PAF to our customers, conveying our strategic direction, and sharing how this direction will contribute to our customers’ collaboration goals.- Act as a liaison between our customers and PAF cross-functional teams, advocating on behalf of our customers to ensure we're working in their best interests.- Proactively plan for and lead customer renewal conversations, ensuring customer satisfaction and retention.- Contribute to the development of the Customer Success team by fostering a strong team orientation, sharing knowledge, best practices, and participating in hiring to support team growth.- Thrive in a fast-paced environment, adept at managing multiple priorities involving internal and external stakeholders.

I am involved with an video communications WebRTC infrastructure platform company Optando. As a Co-Owner I am responsible for the marketing and business development strategies in the Aging in Place and Telehealth market segments. .We are small but a very talented company of experienced software engineers, sales, marketing and business development professionals. We currently have projects with Telehealth and Hospice/Palliative care organizations. I lead marketing initiatives and implement marketing strategies to increase brand awareness. I am responsible for analyzing market to identify opportunities, while generating new innovate technology to increase sales. I develop sales and licensing strategies for audio/video software infrastructure implementation to meet and surpass targeted business goals. I have identified new prospects, Selected Contributions:•I have enhanced the product to be more robust and sellable by working with cross-functional teams •I designed the logo and look of the product and brand.

I oversee placements within designated territory( MA,RI,CT, NJ, NY, DE, NC,SC, IL) of international exchange students through the Department of State J1 Visa and Homeland Security F1 programs. I assess and analyze recruiting, market changes, and other challenges by monitoring operations to identify process flaws and develop immediate solutions for continuous improvement. I build a strong rapport with key stakeholders including companies, institutions, and community to develop trustworthy relations for future collaboration. I train and coach top-level talent with a keen focus on increasing capabilities on individual as well as group level. Selected Contributions:• Lead and manage cross-functional virtual teams. • Oversee and maintain compliance mandates from the Department of State and Homeland Security.• Contribute as a global ambassador to the cultural exchange mission. • I support the successful placement of 1,446 students from 70 countries in the US.

I forecasted and administered annual budget of $10M to retain company’s competitive and financial position. I managed a regional sales team to maximize productivity and exceed sales targets. I trained sales professionals with a vision to enhance skills and achieve desired results. I led cross-functional teams with continuous motivation to ensure employee commitment, resulting in improved efficiency. My Selected Contributions in this job role are:• I increased account base by 50% resulting a revenue increase of $2M.• I added a new CRM system. • I attained 100% compliance rate by automating the necessary documentation for Homeland security. • I with my team acquired 45 new clients and increased revenue by 60% within one year.

Organization of insurance professionals representing finance service companies.• Consistently exceeding sales quota and client satisfaction metrics• Expanded managed services, generating additional $4 million in new revenue

Software, products, integrated systems, and services for communication service providers.• Cultivated and maintained executive relationships leading telecommunication companies• Created and executed a highly successful branding and promotional campaign • Developed Channel Partner program that exceeded key performance indicators• Active in strategic planning and exceeding corporate time frame to sell S-Link to Radisys

Telecommunications signaling platform with over 6,000 deployments worldwide.• Consistently exceeding sales quota and client satisfaction metrics by over 125%• Expanded managed services; generating additional $4 million in new revenue

Leading international long-distance network serving corporations and government.• Named ★Top Sales Executive★ in the United States• Multiple Excellence of Service Awards for growing national account program• Provided solution-driven, consultative sales to Fortune 100 companies nationwide