Goodness Ekene Hillary Email & Phone Number

United States

Forest Hills, Ny, Us

Promoted to lead talented professionals who are dedicated to using technology to amplify the impact of our global movement. WE, THE WORLD is a non-profit organization that empowers people and organizations to create a more peaceful, just, and sustainable world through campaigns, events, and partnerships.Some of my key responsibilities and achievements include:~ Developing and implementing the marketing technology strategy and roadmap for WE, THE WORLD, aligning it with the organization’s vision, mission, and goals.~ Managing and optimizing the marketing technology stack, including CRM, email marketing, web analytics, social media, and other tools, to enhance the performance and efficiency of our marketing campaigns and programs.~ Establishing and enforcing best practices for data management, quality, and governance, ensuring compliance with data privacy and security regulations and standards.~ Collaborating with directors, team members, and other stakeholders to support the creation and delivery of impactful and engaging marketing content and experiences across multiple channels and platforms.~ Analyzing and reporting on marketing metrics and KPIs, providing insights and recommendations to improve marketing effectiveness and ROI.~ Leading and mentoring a team of marketing operations specialists, ensuring they have the skills, tools, and resources to execute their tasks and projects successfully.~ Staying abreast of the latest trends and innovations in marketing technology, and evaluating and recommending new solutions that can enhance our marketing capabilities and outcomes.With a proven track record of delivering results and value, I have a bachelor’s degree in information technology, and a mini-MBA in business administration, together with other relevant professional certifications in technology, digital marketing, and cybersecurity.Related tools, such as BaseCamp, Salesforce, Google Analytics, WordPress, Google Workspace, Excel,

Forest Hills, Ny, Us

Working as a WordPress developer at WE, THE WORLD gave me more opportunities to use my skills and passion for web design and development to support the online presence and outreach of a global movement that empowers people and organizations to create a more peaceful, just, and sustainable world. WE, THE WORLD is a non-profit organization that organizes campaigns, events, and partnerships to raise awareness and inspire action for social change.Some of my key accomplishments and responsibilities include:~ Designing, implementing, updating, and maintaining websites, from design files to WordPress website, following the best practices and standards for web development.~ Ensuring the websites are responsive, user-friendly, accessible, and secure, using tools such as Chrome Inspector, Firebug, and Elementor.~ Collaborating with the Director of Operations, HR, and other stakeholders to align the web design files to development with the organization’s vision, mission, and goals.~ Testing and debugging the websites, ensuring they are compatible with different browsers and devices, and resolving any issues or errors.~ Analyzing and optimizing the performance and speed of the websites, using tools such as Google Analytics, WordPress SEO, and GTmetrix.~ Staying updated with the latest trends and innovations in WordPress and web development, and learning new skills and tools to improve my web development capabilities

New York, Ny, Us

Implemented responsive design and cross-browser compatibility to ensure a seamless user experience across all devices.Implemented performance optimization and website speed optimization techniques, resulting in a 50% reduction in page load time.Implemented security measures and regular backups to ensure data security.Managed the creation, updates and organization of domains and subdomains, SSL, and Cpanel to ensure a seamless user experience.Experience in working with clients, understanding their needs and delivering their projects on time and budget.

Successfully built a community of WordPress enthusiast, from 5 to over 700 members on our meetup groups. https://www.meetup.com/Owerri-WordPress-Meetup/

Provided technical support to B2B Customers (Hospitals) using file integration tools for resolving patient data management over the software.• Resolved a high volume of customer issues using debugging technical knowledge/tools and problem-solving abilities• Improved customer satisfaction through excellent communication and customer service skills• Implemented new technologies and processes that improved the efficiency and effectiveness of the customer support team.• Assisted B2B customers with auto account and password issues, as well as account management errors, • Provided technical training to other team members and also onboard new team members to the process.• Contributed to better customer satisfaction by providing valuable feedback to the product development team based on customer interactions and needs• Maintained and updated documentation of support requests, handouts, and playbooks, and also suggested better ways to meet customer expectations.Building AI-powered web platform for health information sharing @Healthsng

Northampton, Massachusetts, Us

Assisted in the development of Remineralize.org web app.Conducted regular website performance tests and implemented regular backup of databases to the cloud to ensure data security.Monitored the performance of the Remineralize.org website, troubleshoot and resolve any issues.Responsible for the regular maintenance and updates of WordPress websites to ensure optimal performance and security.Refactored and maintained custom WordPress plugins for Remineralize.org database, resulting in a 98% increase in Publishing and sorting.Optimized website performance and speed using techniques such as caching and lazy loading, resulting in a 80% increase in website traffic.

Lagos, Ng

I have a strong background in digital marketing, WordPress development, Product management, and business strategy. My portfolio showcases a diverse range of projects that demonstrate my skills and experience in creating and growing a successful business.Digital Marketing - Developed and executed digital marketing campaigns for a variety of clients, resulting in increased website traffic and conversions. Utilized a variety of tactics such as search engine optimization, social media marketing, and email marketing.WordPress Development - Led the development of a custom web solution for a client in the healthcare, and hospitality industry, resulting in improved workflow and increased efficiency. Utilized technologies such as PHP, JavaScript, WordPress, AWS Cloud.Developed and maintained a hotel booking website using WordPress CMS and AWS Cloud services for hosting City Cruz hotel, resulting in a 30% increase in online bookings and a 25% increase in website traffic.Implemented Advanced Custom Fields(ACF) and Elementor to create custom post types for rooms, amenities, and services for Regisgate hotel's website, resulting in a user-friendly booking experience for the customers.Used AWS services such as EC2, S3, and RDS for scalable and secure hosting of the website and its data.Collaborated with the product team to gather feedback and user research to make necessary improvements to the Semperdiamondlodge booking website.Lead in assisting the development of Remineralize.org, a custom WordPress theme and plugin that increased website performance by 40% and reduced bounce rate by 25%.Developed, refactored and maintained custom WordPress plugins for Remineralize database, resulting in a 50% increase in Publishing and sorting.Optimized website performance and speed using techniques such as caching and lazy loading, resulting in a 30% increase in website traffic and a 25% decrease in bounce rate.

New York, Ny, Us

Technology Consultant with years of experience in providing technical guidance and solutions for SMEs. Skilled in identifying and assessing technology needs, developing and implementing technology solutions, and managing projects from start to finish.Experience in conducting assessments of current technology infrastructure and identifying areas for improvement.

As a Brand Communication Strategist, I have a strong background in developing and implementing effective communication strategies for a variety of brands. My portfolio showcases a diverse range of projects that demonstrate my skills and experience in creating compelling brand stories, developing messaging and positioning, and executing communication campaigns across multiple channels.

Abuja, Fct, Ng

Provided educational trainings to SMEs, Entrepreneurs, Students, and Government workers, on the use of digital tools and platforms, such as Google Workspace and No-code tools, with the goal to increase participant digital adaptation and usability to enhance their business and organization online presence and achieve more goals with less stress and limitation.

Trained and provided IT support to students, including troubleshooting and resolving hardware and software issues on desktops and laptops devices. Assisted with account setup, login issues and provided training on how to use the devices effectively to carry out task and solve problems.

Interned as a student of information technology, to gain relevant skills on web development and computer networking.

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Technology - Btech, Information Technology

Certification, Computer Systems Networking And Telecommunications

Certification, Information Technology

First School Leaving Certificate, And Waec., Science

Nanodegree, Frontend Web Development

Master Course In Management Consulting And Management Skills, Business, Management, Marketing, And Related Support Services

Business Analysis, Business Administration, Management And Operations

Information Security Awareness And Data Protection, Cyber/Computer Forensics And Counterterrorism

Certificate, Communication, General

Certificate, Web5

Certificate, Business Administration And Management, General

Certificate, Information Technology

Certificate, Banking And Financial Support Services

Certificate, Selling Skills And Sales Operations

Certificate, Industrial And Product Design

Certificate, Project Management

Certificate, Customer Service Management

Certificate, Digital Transformation

Certificate, Web/Multimedia Management And Webmaster

Certificate, Web/Multimedia Management And Webmaster

Certificate