Hillary Graham Email & Phone Number

Kitchener, Ontario, Canada

Kitchener, Canada Area

Kitchener, Ontario, Canada

Waterloo, Ontario

Admin support to the Orientation Advisory Committee and the Federation Orientation Committee in addition to managing and coordinating elements of Orientation Week.Co-chaired a committee of eight senior student leaders creating orientation programs and events for over 6000 first year students.Procured clothing and novelty swag items for eight orientation committees, with 1200 student volunteers and 6200 incoming students.Managed resource booking for the week, including tables, chairs, water deliveries, and first aid kits for all orientation programs.

Kitchener, Ontario

Managed and coordinated interviews, intake and exit processes for companies entering the Velocity Garage and Velocity Foundry programs and assisted in the management of space needs and financial reporting. Provided tours of the facilities, tracked office supplies inventory, data entry, mail distribution and maintained facility cleanliness.Involved the implementation of a new Customer Relationship Management software from Salesforce.

Kitchener, Ontario

Coordinated and hosted regular Velocity Alpha, Science and Residence Events.Planned and implemented logistical requirements including: catering, event speakers, AV, room bookings and occasionally social media posts.Other duties included managing event registrations on Eventbrite, extracting relevant attendance statistics and consolidating event feedback to present to the Velocity team.

Waterloo, Ontario

Maintained the scholarship and endowment data sources and provided assistance related in the planning and implementation of donor events using Microsoft Access and Raiser's Edge Software.Provided assistance for planning and implementing donor events.Crafted correspondence and content for internal stakeholders, including the annual giving program, and for external consumption in the Waterloo Daily Bulletin.

Waterloo, Ontario

A front line professional assisting guests through check-ins, reservations, solving problems and requests, and providing a positive overall impression of Summer Accommodations (formerly the Conference Centre) and the University of Waterloo.Provided outstanding customer services to guests and campus visitors.Created a Conference Services Assistant training manual for EventWorX (a custom software for Conference Centre customer management).Managed guest relations on the second property (Columbia Lake Village).Used SharePoint and Agile Zen to manage projects and tasks, and communicate and share vital information with co-workers.

Canada

Provided outstanding front line service and aided in administrative work at the Student Success Office and its departments.Used SharePoint to share documents within the office and Leads to manage Writing Centre appointment creation, registration, and cancellation.