Hillary Mack Roberts

Hillary Mack Roberts Email and Phone Number

Commerce Engineering, Business Operations Manager - CISCO - Nashville, TN @ Cisco
Hillary Mack Roberts's Location
Nashville, Tennessee, United States, United States
Hillary Mack Roberts's Contact Details

Hillary Mack Roberts personal email

n/a

Hillary Mack Roberts phone numbers

About Hillary Mack Roberts

Experienced Business Development Manager with a demonstrated ability to establish strong business-to-business relationships and create mutual value for both an organization and their clients. Financial, human resources and logistics backgrounds enhance my ability to relate to the needs of companies and help guide them to the most effective strategies to create long-term solutions for their needs. Strong knowledge of multiple CRMs and marketing strategies allow me to improve efficiency and communication to ensure a stress-free and seamless interaction with clients.

Hillary Mack Roberts's Current Company Details
Cisco

Cisco

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Commerce Engineering, Business Operations Manager - CISCO - Nashville, TN
Hillary Mack Roberts Work Experience Details
  • Cisco
    Business Operations Manager
    Cisco Nov 2023 - Present
    San Jose, Ca, Us
  • World Fuel Services
    Project Manager - It Contract Management/ Budget/ Financials
    World Fuel Services Dec 2022 - Oct 2023
    Miami, Fl, Us
    • Created a master spreadsheet to track all contractors to create visibility to total contractor spend. Previously, no unified tracking existed for the $30M IT spend. This is broken down by resource, vendor/supplier, 2023 spend, location, squad, leader, domain etc. – this allows leaders to understand how much they are spending in real time (for all Contingent Worker, Statement of Work and Purchase Orders)• Examined contractor retention process and redesigned strategy to “convert” contract employees to full time employees. • Partnered with CIO, IT Finance and HR to update this process to review routinely to drive cost savings and improve retention/preserve technical knowledge. • Created culture of transparency across director-level leaders and fostered collaboration between internal teams and Kelly Services external team through consistent cadence of recurring checkpoints, action item review and validation of execution. • Created initiative to implement strategic partnerships with 10+ vendors to ensure cost savings this year through guaranteed % markups and volume discounts and bulk buy rebate programs• Complied information for executive leadership to review and implement to reduce spend globally • Assisted leaders in contractor rate negotiations and leveraged different vendors to balance our teams from onshore to nearshore or offshore (depending on business needs, time zones, skill sets etc) which resulted in $640k + savings per team
  • Disys
    Business Development Manager
    Disys Oct 2021 - Nov 2022
    Mclean, Va, Us
  • Disys
    Account Executive
    Disys Jul 2020 - Oct 2021
    Mclean, Va, Us
  • The Judge Group
    National Business Development Manager
    The Judge Group Sep 2019 - Jul 2020
    Wayne, Pa, Us
    As a National Business Development Manager with The Judge Group, I am responsible for growing our IT vertical as well as pursuing new business opportunities within fortune 100 and mid-market accounts. I participate in the negotiation, structuring, closing and integration of deals. Dedicated to expanding The Judge Group's presence across a variety of locales, with particular focus on the DFW metroplex.The Judge Group is a privately owned professional services firm specializing in Technology Consulting, Staffing Solutions and Corporate Training. Our solutions are successfully delivered through a workforce of 4,500 professionals and a network of over 35 practice offices in the United States, Canada and Asia.Our mission is to empower our clients with the resources they need to succeed in a challenging business environment. We are committed to establishing and preserving long-term client relationships through delivering superior services and expertise backed by decades of experience. We are passionate in our ability to provide our clients with a complete portfolio of solutions delivered through professionalism, ethics, technology and hard work.You can find more information about The Judge Group by visiting www.judge.com.
  • Speartip
    Channel Partners Manager
    Speartip May 2019 - Aug 2019
    St. Louis, Mo, Us
    • Responsible for the creation of strategic partnerships with Law Firms, Insurance Carriers, and Brokers to drive revenue growth for SpearTip • Developed new distribution channels through Insurance Carriers & Law Firms to generate new fee based engagements involving Incident Responses and Digital Forensic cases.• Primary liaison between channel partners and SpearTip’s Sales, Leadership, and Technical teams• Closely work with breach response coaches (data privacy attorneys) and insurance claims managers to ensure proper communication with each party before, during and after Incident Response and Digital Forensics cases.• Responsible for the coordination of, attendance and post conference follow up at channel related conferences (ex: NetDiligence, Advisen, PLUS, etc.) to promote SpearTip’s capabilities• Work with current and prospective clients to battle test their cyber security insurance policy (through use of an insurance broker that specializes in cyber security insurance policies) to ensure the company’s policy would respond meaningfully in the event of a claim.• Track business goals and performance tactics such as depth of sales pipeline and revenue generation to better understand where partnerships success are coming from and where needs additional work• Promote SpearTip in direct sales opportunities by arranging meetings with the direct sales team
  • Speartip
    Regional Director
    Speartip Jan 2019 - May 2019
    St. Louis, Mo, Us
    • Identified lack of consistent onboarding plan for new employees and created structured 30/60/90 day onboarding plan for all new hires• Updated Sales Playbook with best practices and FAQs for consistent execution across organization• Facilitated weekly sales meetings to track progress, address setbacks and provide feedback as needed • Mentored security consultants by allowing them to shadow my efforts during cold call prospecting, prospect phone meetings, on- premise meetings and was a knowledge and processes expert• Managed account closings as assigned account manager to include hand off to operations management, while continuing to operate as the main point of contact for questions/concerns outside the scope of the closed SOW• Prospected and developed new client accounts through networking, relationship building, cold calling, and personal marketing efforts in addition to managing contract renewal• Developed new company wide process for Account Handoff to HQ• Drove relationship development of Channel Partners (3rd party relationships) to move SpearTip forward in the Risk Industry creating more opportunities and revenue growth
  • Speartip
    Sr Security Consultant
    Speartip Aug 2018 - Jan 2019
    St. Louis, Mo, Us
    • Provided organizational cyber-security strategies and helped foster security roadmap discussions that exceed industry compliant requirements • Served as a central point of contact before, during and after an engagement to ensure timely execution of a project without error • Assisted clients in preparing for upcoming audits executing both internal and external penetration testing and vulnerability scans• Evaluated client outsourcing needs with or without dedicated IT Security Teams by pointing out features, advantages and benefits of SpearTip’s Managed Detection & Response services • Advised clients on how to best leverage SpearTip staff to ensure security goals are met with cost effective outsourcing allocation.• Assessed client’s current security position relative to the industry’s best practices, policies, procedures and regulatory compliance• Facilitated requirements and steps necessary to close any security gaps
  • Bravotech
    Business Development Manager
    Bravotech Mar 2017 - Aug 2018
    Dallas, Texas, Us
    • Focus on SOW/Consulting, Contract to Hire and Direct Hire placement• Conducts research to identify new markets and customer needs• Upholds an ongoing relationship with prospective clients, both in-person and by phone, continuously assessing and communicating how BravoTECH can meet their needs.• Develops and executes sales presentations to potential clients • Presents and consults with senior level executives and IT leadership on business trends with a view to developing new services• Maintains and enhances relationships with existing clients ensuring needs are met, problems are solved and issues are addressed through regular assessments • Attends industry functions, such as association events and conferences, and provide feedback and information on market trends.
  • Addison Group
    Business Development Manager
    Addison Group Sep 2016 - Mar 2017
    Chicago, Illinois, Us
    As a Business Development Manager, I am continually expanding Addison Group’s footprint in the marketplace, a mutually beneficial endeavor based on finding solutions that work equally for both our clients and our candidates. Through strong relationships and targeted marketing, I leverage opportunities and create connections between talented candidates and dynamic organizations.SpecialtiesStrategic Planning • Needs Analysis • Lead Generation • Team Management • Program Development • Process Improvements • Relationship Building • Education-Based Selling • Sales & Revenue Forecasting • Coaching & Development • Performance ManagementI'm open to referrals and respect confidentiality in all searches. I take a consultative approach to share hiring trends and consult with clients on every phase of hiring, from identification to final negotiation. My goal is to present your organization as an employer of choice to top-tier candidates.
  • Addison Group
    It Recruiter
    Addison Group Mar 2016 - Sep 2016
    Chicago, Illinois, Us
    As a recruiter for Addison Group, I am continuously networking with top tier candidates throughout the marketplace. I offer candid, professional advice on every phase of the hiring process, from effective marketing of your skills to networking and negotiating employment terms.My goal is to help individuals pursue career moves that provide an ideal connection, not only for technical and functional skills, but also for your personality and lifestyle. I believe this is a relationship business built on honesty, integrity and open communication, and I am dedicated to finding my consultants and candidates the best opportunity.We cover the full spectrum of IT positions for people wanting any type of job: contract, contract to hire, or direct placements in Dallas. I specialize in placing qualified IT professionals to advance business strategy. I staff for all levels of technology positions, from entry to executive and from legacy systems to emerging technologies.
  • Target
    Logistics Executive
    Target Jan 2015 - Mar 2016
    Minneapolis, Mn, Us
    • Responsible for leading 2-4 direct reports for flow (inbound freight), backroom, instocks, pricing, presentation and facilities management teams at $19M and $44M retail locations• Completed manager-on-duty shifts weekly to ensure execution of all store and company priorities while upholding guest experience standards• Assessed and developed team leaders to improve operational processes including backroom location accuracy, instocks process, truck unload and push time, and transition management• Own scheduling and staffing for work centers, including arranging interviews, extending offers and training follow up to ensure the selection of best candidates, as well as structured onboarding experience to increase productivity, morale and retention• Developed four Team Leaders for promotion to store and district talent pipeline I was over 35 team members, 3 departments and one manager and help take turns running a $17 million dollars store. I enjoyed contributing to retention, team engagement, operational metrics and talent development and I enjoyed being challenged, adapting the change and working with others to get goals accomplished.
  • Target
    Human Resources Executive
    Target Jun 2013 - Jan 2015
    Minneapolis, Mn, Us
    • Responsible for scheduling, staffing, talent development and culture at $30M retail location• Completed manager-on-duty shifts weekly to ensure execution of all store and company priorities while upholding guest experience standards• Improved HR Operational Metrics (termination compliance, training, scheduling effectiveness, turnover % and retention, chat session conversations) and achieved highest YTD district ranking 2013• Created daily leadership routine template to increase consistency and promote better communication during leadership handoffs, as well as weekly template for leadership meetings• Improved onboarding and training process and retention through chat sessions and creating team commitments that all leaders in the building owned to help drive improved culture• Increased store culture and achieved significant improvements on yearly engagement survey:o Inclusive Culture- + 7% (90% favorable)o Team Members feel Supported to make decisions +12%o Team Leaders- I feel comfortable approaching my ETL HR +23% o Team Members- I feel comfortable approaching my ETL HR +27%I had the highest approachability score in the district (1/10 stores in district)• Managed store donations and all activity around community involvement for volunteer events• Member of recruiting team for Ole Miss, involving career fairs and classroom presentations• Responsible for orientation for all new Executive Team Leaders in the district
  • Alpha Kappa Psi Chapter Rho Tau
    Vp Of Professional Development
    Alpha Kappa Psi Chapter Rho Tau Sep 2011 - Sep 2013
    I was in charge of bringing in informational speakers that were relevant to my pledge class's interest and studies. I also conducted small activities that allowed members to practice their interpersonal skills, build confidence when presenting themselves to potential employers, perfect interviewing mannerisms and helped correct and tailor resumes for the younger class bridging theirs from high school to college level appropriateness.
  • Target
    Executive Intern
    Target 2012 - 2012
    Minneapolis, Mn, Us
    • Successfully completed 10-week internship and received Executive Team Leader job offer• Led 5 team leaders (department managers) under the supervision of executive mentor• Positively impacted REDcard (loyalty card) conversion rate from 1.8% to 2.6% YTD and overall guest experience survey results from 75% to 82% during 4 weeks of operational ownership of area• Created a communication board to keep team members better informed on store and company initiatives to increase overall team engagement
  • The Levee Bar And Grill
    Bartender
    The Levee Bar And Grill Aug 2010 - May 2011
    I was in charge of bringing in new customers as well as retaining local clients. It was a high volume multi-level bar that was one of two in the area that catered 18+. I helped promote the bar through interpersonal and networking skills including, Facebook, text messaging and talking to classmates and friends when on campus to spread the word. My roommate and I at the time used to try and always work together, that way we could tag team the bar and make a point to get to know everyone. We would know their drink order, as well as remember the people they were close to creating a caring and welcoming environment. We did this to create a solid relationship with our customers that would in turn create the foundation in which they would then bring their friends and family that would later be the new generation of customers for our bar.
  • The Waltz
    Hostess
    The Waltz May 2009 - May 2010
    I was in charge of a small high-end restaurant, with high volume clientele during SEC football season in Oxford, Mississippi, where the University of Mississippi resides. I helped create seating charts for everyday business as well as far in advance for the upcoming the football season. Since such high volume in small spaces typically creates chaos I always would help in chrysies either in reorganizing seating charts, busing tables, running food and drink orders or communicating messages to all parts of the restaurant. Since hostessing provides the opportunity to see all areas while seating, I took it upon myself to be the facilitator between all departments in hopes of creating the most well connected and ultimate experience for the customers.

Hillary Mack Roberts Skills

Microsoft Office Microsoft Excel Customer Service Sales Microsoft Word Facebook Leadership Social Media Public Speaking Marketing Recruiting Social Networking Communication Project Management Management Human Resources Teamwork Team Leadership Public Relations Training Team Building Interviews Event Planning Strategic Planning Interviewing Powerpoint Time Management Finance Management Training Critical Thinking Social Skills Team Management Retail Customer Satisfaction Proactive Monitoring Microsoft Powerpoint

Hillary Mack Roberts Education Details

  • University Of Mississippi
    University Of Mississippi
    Managerial Finance
  • Colorado Rocky Mountain School
    Colorado Rocky Mountain School

Frequently Asked Questions about Hillary Mack Roberts

What company does Hillary Mack Roberts work for?

Hillary Mack Roberts works for Cisco

What is Hillary Mack Roberts's role at the current company?

Hillary Mack Roberts's current role is Commerce Engineering, Business Operations Manager - CISCO - Nashville, TN.

What is Hillary Mack Roberts's email address?

Hillary Mack Roberts's email address is hi****@****sys.com

What is Hillary Mack Roberts's direct phone number?

Hillary Mack Roberts's direct phone number is (972) 419*****

What schools did Hillary Mack Roberts attend?

Hillary Mack Roberts attended University Of Mississippi, Colorado Rocky Mountain School.

What skills is Hillary Mack Roberts known for?

Hillary Mack Roberts has skills like Microsoft Office, Microsoft Excel, Customer Service, Sales, Microsoft Word, Facebook, Leadership, Social Media, Public Speaking, Marketing, Recruiting, Social Networking.

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