Hillary Tucker Email & Phone Number

North Los Angeles

California, United States

I am a Business Coach who helps Retail Field Leaders & Executives develop business strategy, engage high performing teams, and communicate with impact so they can play in their strength zones and achieve financial freedom.

Calabasas, California, United States

Directed budget and strategy design, optimized workflows, and monitored daily execution supporting all retail production processes and engagement initiatives. Championed a Great Place to Work culture across all communication channels, venues, and formats.- Led strategic design and collaborative development of annual labor budget. Optimized payroll and capital investments through accurate financial forecasting and effective workforce management, incentive, and risk management programs that enabled KPI growth while reducing schedule writing time and payroll percent.- Designed transformational communication and event strategy. Led cross functional training and change management process to increase readership and connect retail teams to brand vision, values, and culture. - Developed monthly routines with cross functional stakeholders for trend analysis, hindsight review, and strategic workload planning, resulting in revenue and payroll cost forecast accuracy. - Consistently selected as a sponsor of project teams and governance committees to influence decision making and strategic integration of talent development and continuous improvement initiatives, yielding improved agility, process efficiencies, and revenue growth.- Earned multiple exceptional performance awards.

Northwest Region

Dual channel, high complexity, high visibility market with C-Suite and Founding Family presence. Full P&L accountability for >$285M, 9 District Managers, 85 stores, and a cross functional team of business partners including Human Resources, Talent Acquisition, Visual Merchandising, and Loss Prevention. - Revitalized high-quality talent acquisition, career development, succession planning, and performance management practices across all roles. Reduced turnover and increased internal promotion rates.- Generated increases in basket size and gross margin through innovative communication routines, strategic merchandise placement, and consistency in execution of inventory management processes.- Infused fresh ideas and influenced culture change with regional peer group to increase teamwork and productivity.

Reported to SVP of Stores and Store Operations with responsibility for all HR functions and full P&L accountability for >$280M, 7 Districts, and 45 stores. Leveraged strategy and communication to ensure understanding and support for brand vision, creative direction, and customer experience priorities. - Led teams to increase conversion and gross margin through a strong team culture, strategic assortment planning, and consistency in execution - Developed a highly engaged team of top performing leaders with years of succession by fostering a culture of personal connections, high quality feedback, and exceptional talent assessment and development- Leveraged cross functional business partners to highlight market nuances and influence commercial planning that maximized resources and gained executive leadership confidence- Notable achievements include 13 new store openings, high gross margin and EBITDA, sponsorship of high impact strategic projects, and multiple exceptional performance awards.

Ca, Co, Nm, Nv

California & Las Vegas

California, Delaware, Nyc & Miami