Hillary Valentine Email & Phone Number

Colorado Springs, Co, Us

Greater New Orleans Area

• Manage and operate sales of a restaurant grossing over a million annually• Provide exceptional customer service to all guests• Order and maintain inventory of restaurant supplies, food, and beverages• Manage all employees including front of house, back of house, and dishwashers• Assist general manager in maintaining employee records and financial reports• Direct and oversee training • Maintain a positive and team oriented environment

Greater New Orleans Area

• Served a large variety of craft beers • Managed and maintained financials for each shift• Created and updated beer garden inventory pars• Expanded knowledge of brewing and different beers• Planned and organized events in beer garden including dog adoption event, art market, and private parties

Stillwater, Oklahoma

◆ Managed front of house staff for a restaurant grossing over 3 million annually◆ Control labor efficiency, handle customer and employee feedback, and successfully lead shifts in a high stress environment◆ Promoted from server to cashier within 5 months and became responsible for the restaurant financials, including dispersing the tip pool at the end of the night◆ Trained 20 front of house staff servers on best practices, 7 of which were promoted to cashiers◆ Insure personalized experience for each guest to create raving fans◆ Voluntarily assist a manager with food and beverage sales and inventory

Las Colinas, Dallas, Texas

◆ Food and beverage service◆ Shadowed managers from various hotel departments◆ Experienced a luxurious hotel culture◆ Served in Banquets Dept. at a wedding

Stillwater, Ok

◆ Performed secretarial duties◆ Prepared legal work for the attorney◆ Cleaning responsibilities

Idabel, Ok And Stillwater, Ok

◆ Handled money transactions◆ Experienced handling customers concerns◆ Great customer service learning experience