Shannon Hilliard

Shannon Hilliard Email and Phone Number

Licensed Financial Representative| District Leader | Owner of ELLL, English Language Lifestyle Learning! @ Primerica
Milwaukee, WI, US
Shannon Hilliard's Location
Milwaukee, Wisconsin, United States, United States
Shannon Hilliard's Contact Details

Shannon Hilliard personal email

n/a
About Shannon Hilliard

"Internationally experienced, educator, mentor, recruiter and leader with a knack for working with individuals and businesses to achieve personal and professional objectives. Strong in teaching, finance, management and client relations, with a Bachelor's degree in Professional Communication, minor in Humanities from Alverno College".

Shannon Hilliard's Current Company Details
Primerica

Primerica

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Licensed Financial Representative| District Leader | Owner of ELLL, English Language Lifestyle Learning!
Milwaukee, WI, US
Website:
primerica.com
Employees:
17832
Shannon Hilliard Work Experience Details
  • Primerica
    Primerica
    Milwaukee, Wi, Us
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  • Primerica
    Licensed Financial Representative
    Primerica Apr 2020 - Present
    Duluth, Georgia, Us
    The top performer and producer led to District Leader promotion. Consult with B2B and B2C clients to determine financial needs, goals, and objectives. Use communication tools, such as Salesforce, Google Suite, Microsoft Office, and WhatsApp to forecast and monitor the business and client needs. Authorized to offer long-term care and life insurance, retail brokerage, and annuities to clients. Expand and consistently network to build relationships and individual client base. Promptly resolve concerns, answer questions, and educate clients about products and services. Document and comply with FINRA regulations, guidelines, and training requirements. Remain current with audits, policies, and procedures. Keep abreast of personal and financial life changes for clients.
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  • Ef Education First
    English Second Language Specialist
    Ef Education First Nov 2019 - Present
    Zurich, Zurich, Ch
    Deliver high quality and engaging one-on-one online classes with adult students from across the world, in China, Brazil, Russia, Mexico and Europe. Provide students with feedback throughout class and during post-lesson reporting. Build and cultivate relationships, while creating a partnership with students and families. Meet regularly with students on a weekly basis and ensure learning objectives are achieved. Adjust learning and communication style to deliver extraordinary results.
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  • Vipkid
    Esl Teacher
    Vipkid Nov 2017 - Present
    San Francisco, California, Us
    Remotely teach Chinese and Japanese students ranging from 3-14 years of age, English. Engage one on one to teach English language and content, based on the Common Core State Standards. Globally, inspire, change and impact the lives of families and students around the world. Cultivate relationships and create a positive learning environment for students. Taught over 4,600 classes and 756 students contributed to their learning success. Ability to implement oral and written instructions. Provide and ensure a positive and pleasant learning environment. Promoted to the 5-apple "GURU Program", with over 1400 excellent parent and VIPKID feedback ratings, proves satisfaction and learning objectives are fulfilled.
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  • Heartland Payment Systems
    Business Relationship Manager
    Heartland Payment Systems May 2019 - Nov 2019
    Oklahoma City, Oklahoma, Us
    Globally, established B2B relationships and worked closely with business owners to provide Heartland's payment processing solutions, (Card Processing, Payroll/ HR Outsourcing, Loyalty Marketing, eCommerce, Lending). Proactively anticipated the business needs and kept clients informed during in-person relationship reviews and check-ins. Worked to educate merchants and business owners on the payment processing industry, while working with an array of industries, (restaurants, retail, medical, lodging, auto repair/ dealerships, salons, etc.). Performed joint meetings with Business Partners to ensure client satisfaction and wholistic solutions.
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  • Thrivent Financial
    Financial Associate
    Thrivent Financial Apr 2016 - Dec 2018
    Minneapolis, Mn, Us
    Successfully completed advanced education, training and FINRA licensing requirements. Provided comprehensive and customized financial solutions for Members. Provided an array of financial products/ services to address financial needs and investment objectives. Knowledgeable about Member's goals, time horizon, tolerance to risk, in order assist with the steps needed to achieve their financial success. Worked with a team of financial professionals who shared my commitment to service. Not only working one-on-one with Members, having the opportunity to work with a team of qualified and knowledgeable individuals provided an extra layer of success for Members. As a result, an in-depth strategic level of service was provided that ensured financial needs and goals were met.
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  • Bmo Harris Bank
    Retail Banking Branch Manager, Avp
    Bmo Harris Bank Sep 2008 - Dec 2015
    Chicago, Illinois, Us
    Built, developed, coached and managed a successful team while matrix-line managing business partners within the branch. Retained and expanded banking relationships by tailoring financial solutions to satisfy specific needs for personal and business clients. Monitored business borrower’s financial performance for credit quality and compliance with loan agreements. Maintained business relationships and business development for small business clients with a focus on lending $250-1MM. Ensured areas of quality service followed corporate customer satisfaction standards. Identified participation opportunities with key community and networking groups in addition to community leaders. Exercised executive and administrative control over the functions of the branch including implementation of local policies and explanation of company programs, policies and objectives. Achieved successful scorecard results and recipient of the BMO Linkages award. Served, five years as Treasurer for Business Improvement District, BID 37.
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  • M&I, Marshall & Ilsley Bank
    Personal Retail Banker
    M&I, Marshall & Ilsley Bank Aug 2006 - Sep 2008
    Managed a portfolio of client relationships, acting as a primary resource for all financial products and services. Developed new client relationships from referrals and submitted business to internal team including, Financial Advisors, Business and Mortgage Bankers. Provided quality, personalized service to ensure customer satisfaction and retention. Utilized technology resources to complete required client files, documentation and paperwork. Maintained a solid level of financial-services knowledge through in-house and external training. Efficient with time-management.
  • M&I, Marshall & Ilsley Bank
    Customer Service Manager
    M&I, Marshall & Ilsley Bank Aug 2001 - Aug 2006
    Coordinated, directed and assisted branch Customer Service Representative staff in order to achieve maximum customer satisfaction. Responsible for selection, training and developing employees. Established and maintained good relationships with the branch business partners. Provided quality, personalized service to ensure customer satisfaction/ retention in order to meet established individual and CSR department shopping goals. Coached and trained the CSR's regarding to products; quality customer service and referral techniques. Handled client relationships; operations, compliance, problem resolutions, policies and procedures.

Shannon Hilliard Skills

Retail Banking Banking Customer Service Management Credit Financial Services Loans Coaching Leadership Time Management Customer Satisfaction Commercial Banking Consumer Lending Sales Management Credit Analysis Interpersonal Skills Business Recovery And Sustainability Bank Reconciliations And Compliance Client Relations Computer Proficiency Financial Industry Knowledge

Shannon Hilliard Education Details

  • Alverno College
    Alverno College
    Minor In Humanities

Frequently Asked Questions about Shannon Hilliard

What company does Shannon Hilliard work for?

Shannon Hilliard works for Primerica

What is Shannon Hilliard's role at the current company?

Shannon Hilliard's current role is Licensed Financial Representative| District Leader | Owner of ELLL, English Language Lifestyle Learning!.

What is Shannon Hilliard's email address?

Shannon Hilliard's email address is hi****@****.com.cn

What schools did Shannon Hilliard attend?

Shannon Hilliard attended Alverno College.

What are some of Shannon Hilliard's interests?

Shannon Hilliard has interest in Social Services, Economic Empowerment, Disaster And Humanitarian Relief, Health.

What skills is Shannon Hilliard known for?

Shannon Hilliard has skills like Retail Banking, Banking, Customer Service, Management, Credit, Financial Services, Loans, Coaching, Leadership, Time Management, Customer Satisfaction, Commercial Banking.

Who are Shannon Hilliard's colleagues?

Shannon Hilliard's colleagues are Antonia La Negra, Seth Pankey, Unique Goins, Curtis Kingerski, Daisy Smith, Malaika Cox, Ryan Bay.

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