PT Halmahera Persada Lygend (HPAL) is a nickel smelter that has become a pioneer in producing raw materials for electric car batteries in Indonesia. The job description is as follows:- Deliver comprehensive IT helpdesk and support services; resolve 85% of user-reported issues while maintaining a response time under 3 hours for critical technical problems impacting operations.- Design robust network architecture to enhance reliability and scalability, leading to the successful… Show more PT Halmahera Persada Lygend (HPAL) is a nickel smelter that has become a pioneer in producing raw materials for electric car batteries in Indonesia. The job description is as follows:- Deliver comprehensive IT helpdesk and support services; resolve 85% of user-reported issues while maintaining a response time under 3 hours for critical technical problems impacting operations.- Design robust network architecture to enhance reliability and scalability, leading to the successful completion of 5+ major and 10+ minor installation projects.- Conduct installation of fiber optic cable and PTP or PTMP radio wireless, configure distribution switches and access points, enable high-speed data transfer across departments and buildings; efforts resulted in improved bandwidth utilization and enhanced performance for 500+ connected devices.- Perform routine maintenance and inspections of 1300+ Hikvision and 500+ Dahua CCTV cameras to ensure optimal functionality and compliance with safety standards.- Assist HR Department to keep 50+ fingerprint machines connected to the network, and ensure no attendance issues for 5000+ employees.- Operate DJI Mavic 3 Enterprise, Mavic 2 Pro, and Phantom 4 Pro V2.0 drone, create 110+ waypoints in one mission to take video all around the business units at the site. Show less

Desnet is a company engaged in data-based services, developing network infrastructure and applications, with the main business being internet services. The job description is as follows:- Achieved link installation and activation in 8 offices.- Supported monitoring, troubleshooting, maintenance, and fulfilled requests for more than 45 government and private agencies.- Led local network installation project in 2 government agencies and 1 private agency and finished before request for… Show more Desnet is a company engaged in data-based services, developing network infrastructure and applications, with the main business being internet services. The job description is as follows:- Achieved link installation and activation in 8 offices.- Supported monitoring, troubleshooting, maintenance, and fulfilled requests for more than 45 government and private agencies.- Led local network installation project in 2 government agencies and 1 private agency and finished before request for service (RFS) deadline.- Installed and configured radio wireless network, both point-to-point (PTP) and point-to-multipoint (PTMP), and maintained 97% service level agreement (SLA).- Developed client’s local network, including installed and configured router, switch, access point and its positioning, and LAN cable to devices.- Analyzed network traffic and provided capacity planning solutions, adjusted bandwidth needs depending on user occupation.- Investigated, diagnosed, and resolved network performance issues.- Helpdesk support for clients and ticketing. Show less

- Ensured network/internet connection and work equipment were running well.- Developed and maintained company website.- Managed graphic design concept, social media, including video editing.- Digitalized the registration system and participant data collection of annual international event.