General Manager with 10+ years of experience in the automotive and restaurant industries, with a proven track record of success in leading and motivating teams, managing financial operations, and ensuring a seamless customer experience. Expertise in developing and implementing training programs, order management, and scheduling.Key Skills:Team leadership: Led and motivated teams of varying sizes in both the automotive and restaurant industries, achieving and exceeding sales and customer satisfaction goals.Financial management: Managed financial operations for both businesses, including budgeting, forecasting, and reporting.Customer service: Ensured a positive customer experience by providing excellent service and resolving any issues promptly and efficiently.Process improvement: Developed and implemented process improvements to streamline operations and improve efficiency.Operational excellence: Created and maintained a culture of operational excellence by focusing on quality, safety, and efficiency.Training and development: Designed and implemented training programs for both front-of-house and back-of-house teams, covering topics such as customer service, food safety, and product knowledge.