Hima Vemula Email & Phone Number

Toronto, On, Ca

Toronto, On, Ca

Canada

Missisauga

Toronto, Canada Area

Successfully lead many projects on ever-greening and on-boarding new services, ensuring they meet the deadlines and users requirements.Chairing the weekly stand-up to ensure the team is in line with the projects goals.Analyzing the work load of the team and automating tasks where required. Ensured that the knowledge has been shared across the team by updating knowledge base articles and conduct training sessions.Experience in using ETL servers and Smart Stream Technologies.Acting as First Point of contact for escalations, working with developers and business users to resolve the issues.Monitoring the services and responding to the alerts in a timely manner to avoid breach of SLA’s and downtime.Following documented operational procedures with minimal guidance.Leading the team towards innovative technologies, by being up to date with market technologies.

Toronto, Canada Area

Providing second and third level technical support to meet departmental service targets for all issues and their components potential high risk requestsManaged monthly code promotions, release life cycles.Created change tickets, organized status meetings, deployments, analyzing SQL and PLSQL code.Built technical procedure documents to ensure the knowledge transfer inside the organization.Successfully resolved sev2 - sev4 level incidents and documented the resolution.Managed users and groups using the LDAP browser, Oracle Internet Directory and Oracle Access Manager Consoles.Improving SLO’s by automating the operational tasks using shell scripts and scheduling those using CRON jobs.Oracle 11gR2 Database Administration including but not limited to applying patches, updating the tables, schemas and user maintenance. Implementing all release initiatives delivered that includes participation in any internal or external project meetings associated with these releases. Communicate and troubleshoot application issues with users experiencing difficulties.Involved in the major project MSS Refresh, refreshed the lower environments with production data, and constructed the directory structures with necessary permissions on the migrated databases. Debugged the shells scripts.Configured the deployment descriptors on the TFS server. Planned and made test runs of the configured descriptor.Responsible for the backend in Enterprise File Transfer Project. Creating the share points and adding necessary permissions to the users and groups.Handling rotational on call support pager and implement scheduled as well as emergency/priority authorized changes after hours and over the weekend.