Work closely with Registered Nurse manager and patient satisfaction team to oversee aspects of office management such as maintaining patient records, scheduling appointments, Insurance reimbursement, medical billing, and coding, coordinated patient care.• Lead a team of 10-15 students and oversee patient encounter operations.• Opportunity to develop skills with office finance, optimization of staffing resources, office budget and space management• Completed project: - streamline the Dermatology referral system with Texas hospital of Dermatology Clinical Systems. Implement the changes to existing office IT systems. Educate the attendings, students, residents, office manager and other users about the process. Ascertain seamless workflow in office post new implementation and assist users in case of a troubleshoot.• Presented report on “Hemoglobinopathies” and “Premature Newborn Care – System-B

Experience in different Epic reporting tools and supporting data initiatives to improve patient care, manage department’s productivity, monitor quality metrics and achieve compliancy with CMS and other healthcare regulation’s agencies. Work in close association with clinical end users, physicians and hospital administration to provide reports towards the implementation of clinical improvement, research projects and implementation of clinical-based and non-clinical-based protocols. Collaborated with all layers of healthcare personnel: clinical, research, administrative, and business teams. Act as a liaison officer, responsible for coordinating with IT and healthcare users, including nurses and physicians, as well as the PI and Evidence-based Research teams.· Utilize Epic reporting tools.· Supervise data initiative in enhancing patient care, leading department's productivity, monitoring quality metrics, and ensuring compliance with CMS and other healthcare regulation agencies.· Closely coordinate with clinical end users, physicians, and hospital administration in delivering necessary reports for clinical improvement.· Demonstrate broad knowledge of SQL, Crystal Report, SAP BO with EPIC, and Oracle OBIEE dashboard design.Clinical Projects:• NICU Newborn Golden Hour Assessment• ER Pediatric Patients with Acute Bronchiolitis• Hypoglycemia Prediction Tool• Pediatric Patients with Transfusion of Blood and Blood Related Products• Newborn Patients with Sepsis• Pediatric Patients Admitted with Sickle Cell Disease and Associated Diagnosis• Pediatric Patients with Short Stature and Incidence of MPS I• Impact of a Multidisciplinary Approach in a Congestive Heart Failure Unit on Patient Outcomes (IMACH).• Parkinson's Disease Inpatient Clinical Knowledge and Management (PICK)• Confusion Assessment Method (CAM) Compliance in Adult Patients Admitted through Emergency (CAPE).

Clinical Research:• Involved in inpatient Clinical Research and Evidence Based Medicine• Ongoing work as a Research Assistant in the Advanced Cardiac Admission Program (ACAP), which is a simplified risk stratification, prioritization, and algorithmic treatment approach, according to guidelines to increase treatment utilization significantly in patients admitted for cardiac emergencies.Research Publications:• "Comorbidities Carry Worse Outcome as Identified by Our SELF Risk Stratification Pathway"• "Long-Term Outcome of Patients Admitted with ACS Using Guidelines-based Novel Pathway"• “Patients with Cardiac Comorbidities Carry Worse Outcome as Identified by Our SELF Risk Stratification Pathway"

Instructor for patient care technicians in EKG, phlebotomy, MRI, and medical assistant programs

Observing two internal medicine doctors, Dr.P.S.Sandhu and Dr.Monisha Singhal.History taking, performing complete and focused physical examination.Write down the probable diagnosis with differential diagnosis.Discussing the laboratory values, investigation findings and management plans in each case.Follow up the outcome on next visits.

History taking ‐ physical examination preparing patient for surgery. Making central arterial line in pre and post-operative patient Harvesting of veins for coronary bypass surgeries. Manage polytrauma cases, introducing a chest drain, assisting in emergency tracheostomy procedures and manage a patient on ventilator. Post-operative ICU Care management

History taking, performing physical examination, ordering initial investigations and discussing the diagnosis and treatment plans with the attending physician for all divisions (Medicine , Surgery, Pediatrics OBG) and subdivisions (ENT, Ophthalmology, Community Medicine etc)