 Defined and managed sales processes, pipeline management, workflows, and lead generation to lead assignment best practices to drive efficiency and maximise productivity. Streamlined post-sales processes that involved managing contracts, invoice governance, subscription payments, contract renewals, and quarterly business reviews. Driving requirements to build customised reports and dashboards to provide leaders with visibility into ongoing performance. Driven Salesforce adoption… Show more  Defined and managed sales processes, pipeline management, workflows, and lead generation to lead assignment best practices to drive efficiency and maximise productivity. Streamlined post-sales processes that involved managing contracts, invoice governance, subscription payments, contract renewals, and quarterly business reviews. Driving requirements to build customised reports and dashboards to provide leaders with visibility into ongoing performance. Driven Salesforce adoption & data hygiene in CRM as well as other core systems to support data accuracy and maintain a single source of truth across sales and marketing systems. Show less

Partnering with sales heads to identify opportunities for sales process improvement and foster a culture of continuous improvementDelivering regional performance insights to enable sales leadership to make faster, informed business decisions.Working closely with Leadership team to develop KPIs to measure the team’s productivity and to shape the company’s goals, targets and forecastsAdministering and coordinate timely Sales tech stack training to the sales teams globally.… Show more Partnering with sales heads to identify opportunities for sales process improvement and foster a culture of continuous improvementDelivering regional performance insights to enable sales leadership to make faster, informed business decisions.Working closely with Leadership team to develop KPIs to measure the team’s productivity and to shape the company’s goals, targets and forecastsAdministering and coordinate timely Sales tech stack training to the sales teams globally. This includes new sales starters and periodic “refreshers” for all sales teams. Partnering with cross functional teams to implement new & improved processes and build out an effective business support infrastructure. Oversees the implementation and operation of the commercial ‘technology stack’ of systems and tools, working closely with internal teams and third parties Show less

Acted as Project Owner for Salesforce implementation. The CRM migration project included CRM selection, deployment, and data migration from the old system to the user training.Monitored sales performance against set KPIs and carried out regional-wide data analysis to contribute to business planning.Introduced sales starter-kit to on-board new salespeople. Developed a regional vendor due diligence package to collate all the necessary documents/policies for contracting purpose… Show more Acted as Project Owner for Salesforce implementation. The CRM migration project included CRM selection, deployment, and data migration from the old system to the user training.Monitored sales performance against set KPIs and carried out regional-wide data analysis to contribute to business planning.Introduced sales starter-kit to on-board new salespeople. Developed a regional vendor due diligence package to collate all the necessary documents/policies for contracting purpose which helped to reduce the sale cycle time. Show less

Managed CRM platform that constituted a pipeline of 15,000+ sales opportunities and tracked visibility on both national and international deals concerning diverse services.Lead the GDPR action plan to make marketing activities and involved systems compliant with the new regulations.Launched financial bid reporting for tracking conversion rates at cost centre level within each region by each sectorGathered business requirements to enhance the functionalities of the… Show more Managed CRM platform that constituted a pipeline of 15,000+ sales opportunities and tracked visibility on both national and international deals concerning diverse services.Lead the GDPR action plan to make marketing activities and involved systems compliant with the new regulations.Launched financial bid reporting for tracking conversion rates at cost centre level within each region by each sectorGathered business requirements to enhance the functionalities of the business generation systems. And worked with key stakeholders and IT in the development of new features to ensure the business generation systems meet the evolving business requirements.Developed customised reporting dashboards using Power Business Intelligence (BI) tool for C-level executives enabling them to make effective data driven business decisions. Show less

Implemented B2B marketing strategies (outbound marketing mail, product videos, relevant content creation) to promote the product to new and existing users.

Maintained high performing service support functions in an ITIL environment for 500 servers and 80 applications at different locations in France

 Co-ordinated local French teams and offshore team in Singapore with an objective of smooth handover of entire user management activities & responsibilities to offshore teamManaged access control & ensured preventive measures were taken according to defined procedures of different banking applications.

Study the technical architecture design of SSO solution & done Proof of Concept (POC).Integration of SSO solution with several critical banking applications.Conceptual study of the product and tested its several security appliances.