Himani Kumar Email & Phone Number

Stratford, Ontario, Canada

- Led the development and launch of a fully operational Shopify store, including theme customization, navigation setup.- Prepared product collections for seasonal and promotional sale events, resulting in a 25% increase in revenue during sale periods.- Photographed and scheduled products in a timely manner, maintaining a daily upload rate of 30 products.

Waterloo, Ontario, Canada

Waterloo, Ontario, Canada

- Coached and monitored individuals’ tasks and provided them with regular feedback- Coached over 15 resources using various strategies, improving their content accuracy score from 45% to 93%- Coached 2 moderators out of Performance Improvement Plans (PIPs)- Received 100% of available performance incentives

Kitchener, Ontario, Canada

- Screened over 100 resumes and application forms, identifying suitable candidates for company job vacancies.- Organized interviews for nearly 80 shortlisted candidates per month, ensuring efficient scheduling and communication.- Posted job advertisements to various job boards and social media platforms, averaging more than 10 postings per month.

Canada

- Ensuring that all laws, regulations, and guidelines are being followed- Increased sales by 90% with outstanding supervision - Hired and trained more than 30 employees- Kept costs under control by managing portions and minimizing food waste caused by overcooking- Developed and implemented marketing plans to increase customer traffic

Chandigarh, India

- Managed and optimized listings for 500 products across 3 e-commerce platforms- Developed and executed digital marketing campaigns resulting in a 92% increase in website traffic- Implemented SEO strategies, leading to a 95% improvement in search engine rankings