• Manages the day to day operations of Jobfit offices in WA• Oversees all Clinical and non clinical operations in WA which includes Reception, Bookings, Medical, Data, Follow- up and Results.• Maintaining productivity of teams by implementing performance review tools.• Management of human resources by maintenance of staff roster, leave, state payroll. • Recruitment of new staff (Permanent and casual) including induction and training.• Responsible for effective coordination… Show more • Manages the day to day operations of Jobfit offices in WA• Oversees all Clinical and non clinical operations in WA which includes Reception, Bookings, Medical, Data, Follow- up and Results.• Maintaining productivity of teams by implementing performance review tools.• Management of human resources by maintenance of staff roster, leave, state payroll. • Recruitment of new staff (Permanent and casual) including induction and training.• Responsible for effective coordination of admin team in ensuring compliance with KPI related to bookings and result turnaround times.• Manages training for non clinical employees to ensure sustainability of all administration skills within the teams.• Responsible of making policy and procedure for each client according to their requirements and communicating changes in the team accordingly.• Responsible for the continuous improvement of policy & procedures to ensure productivity is in support of the organisation’s KPIs.• Responsible for end-to-end relationship management for new and existing clients.• Effective relationship building with team members, internal and external stakeholders to ensure successful delivery of all projects and initiatives• Management of customer complaints related to service issues Show less