Himansh Ahi Email & Phone Number

Chandigarh, India

- Sole Product Manager, leading company-wide product management efforts and overseeing new feature development for all 5 SaaS products used by over 500+ brands' apps, websites and internal tools.- Collaborated directly with notable brands like La Pino’z Pizza, Theobroma, Bikanervala, Samosa Party, Lord Petrick, and 50+ others, customising direct ordering solutions to enhance their user experience and boost sales by upto 8x.- Assisted client teams in fully leveraging uEngage's product solutions, addressing custom requirements to maximise their ROI.- Led the development of the uEngage Owner App, the first seller app on the ONDC network with a completely digital 5 minute onboarding experience, which gave us an edge over the rest of the seller apps, and helped uEngage become the largest FnB seller app on the network.- Launched WhatsApp Ordering, a first-of-its-kind product in the market with integrations to 5+ leading POS systems, while building uEngage Prism as its owner.- Spearheaded growth efforts for a portfolio of 15,000+ FnB brands on ONDC, establishing partnerships with multiple buyer apps like Paytm, Magicpin, Pincode, Ola, Tata Neu, and Nobroker. Collaborated with cross-functional stakeholders across tech, product, growth, sales, operations, and support, with the goal of improving discovery, which resulted in increased order volumes/day by upto 100x.

Chandigarh, India

- Led end-to-end product lifecycle management, overseeing a cross-functional team of 7 and achieving 95% sprint efficiency.- Developed product roadmaps through biweekly meetings with stakeholders (CEO, business, sales, operations, marketing, support), aligning company goals with team capacity.- Revamped app UI/UX by benchmarking industry leaders (Zomato, Swiggy, Paytm Insider, BookMyShow), enhancing user experience through redesigned key screens and flows, enabling the end-user to reach the payment page 50% faster and decreasing the number of clicks along the way.- Implemented features like abandoned cart recovery & wallet expiry journeys, advanced search and filters.- Launched "Reserve a Table" leveraging existing engine of Shoutlo Pay, boosting its adoption manifold among both users and the merchants.- Developed an internal support dashboard to kill all engineering dependencies and enable support team to improve customer satisfaction. Result: Tickets TAT reduced from 7–14 days to just 1.5 days, providing for a better experience and increased app ratings from 3.3 to 4.6.- Achieved significant results: 30% increase in abandoned cart conversions, revitalised revenue streams, 20x revenue growth, 6x increase in app users, and 25x DAU growth.

Chennai, Tamil Nadu, India

- Worked for YubiSCF, the company's Supply Chain Finance platform.- Created various Product Flows and User Journeys for better depiction of the product, finding and fixing dead-ends and utilisation by various other teams such as Engineering, Marketing, Business, Design, Content etc.- Created complete product walkthrough videos for all 3 user ends, for ease of UX, with the goal of reducing repetitive help tickets and decreasing TAT at various touchpoints. Result: TAT decreased by 45%, and Generic Queries dropped by 80%.- Carried out Competition Analysis to plan for strategic acquisitions, possible partnerships, utilisation of APIs, improving the product, etc.

Mumbai, Maharashtra, India

- Boosted the company's user-acquisition process and brought down CAC by 80%. Grew the user base by 125x, from about 800 to 100k+ users.- Led ASO efforts for Google Play & App Store, achieving a top 5 rank for most of the relevant keywords.- Ran numerous first transaction, retention, and goal-based campaigns for new, active, and targeted users via tools such as CleverTap, Gupshup, and Email Marketing.- Optimised the attribution models for the app using Singular.

New Delhi, Delhi, India

New Delhi, Delhi, India

New Delhi, Delhi, India

Bachelor Of Technology - Btech

Senior Secondary

Primary And Secondary