Aarman is in the business of providing outsourcing services for all processes, sub-processes, transactions, activities, and all other work performed by businesses in various industries including but not limited to those processes or sub-processes that are enabled by information technology, call center services including inbound and outbound calling services of all kinds, technical support, etc. Our current expertise and focus are managing process outsourcing, setting up, and managing Marketplaces for different Businesses/Startups globally from and for India.

Investment and Guidance

Looking after Business, Operations and Finance for DHANAK. Key roles include following: # Web development and Digital Marketing# Sourcing, Production, Sales, Finance & Operational management of our Flag ship store at DLF Mall Of India, Noida, Sector 18, India# Coordinating with Online platforms like Amazon, Flipkart and The Loom for Online Sales# Coordinating with Offline B2B customers (confidential) for bulk purchases and fabrication# Monthly financial management and GST filings# Social media marketing via Facebook and Instagram# Vendor Management and procurement for B2B Buyers

Promotion on Social media and market research

Purpose of the role: To support the CRM function in being the single point of contact for handling all customer queries, coordinating client training. Support in acquisition of new clients and Business Development, cross sell to existing clients.Client Servicing: Provide necessary assistance to clients (depending on type of query) as per defined process and checklist. Coordinate with internal departments to provide suitable responses to client queries and Track, monitor and escalate client issues in a timely manner to enhance customer experience Access query management system to support and solve issues logged/highlighted by customers.Business Development /Cross sell: Meet prescribed number of representatives/authorized personnel of member organizations each day to ensure sales targets are met and/ or relationships are maintained. Work towards addressing existing as well as upcoming bottlenecks (E.g. Technological gaps, product gaps or process gaps) by providing additional support and handling operational detail to enhance customer satisfaction. Assist clients with operational setup (e.g. Telecom line leasing) by coordinating with different internal departments to ensure a rich customer experience.Client Acquisition: Coordinate, support and assist with setting up road shows, seminars and or presentations for disseminating information to relevant customers.Client Training:  Coordinate client training requests and forward to marketing department for delivery purposes. Collect, collate and submit all feedback forms and data to the marketing department for further analysis so as to enhance the effectiveness of product/service delivery mechanism. Coordinate and offer one on one training wherever needed to improve product/service experience.

# Job responsibility include bringing business volumes at NCDEX from around 100 members headquartered in Maharashtra. Actions include promotional activities and bringing new membership, launching new contracts (products) post market research and working closely with Marketing team to execute effective marketing plans.# Played a key role in launching and promoting NCDEX Gold Hedge contracts launched in January 2014 along with bringing business volumes from 3 states i.e. Maharashtra, Gujarat and MP. This product has gained more than 8 percent market share in one year in a market that was created by our competitor over 10 years# Introduced and leading concept of Bullion Day for strategic push for volumes of new bullion contracts# Organized and facilitated 82 Joint Awareness Programs and 113 training programs with Forward Markets Commission in Tier-I, Tier-II and Tier-III cities of three states. Trained more than 3,600 farmers, traders, dealers, jobbers, investors and other VCPs (Value Chain Participants) of commodity market# Initiated and conducted 13 ‘Research Heads and NCDEX Product Group Heads Meets’ which resulting in increasing quality and quantity of intraday, positional, arbitrage and spread research calls. Developed a first interactive platform where research heads from commodity markets interact with each other in person# Achieved outstanding rating i.e. 5/5 from appraisal for Financial Year 2014-2015 and hence band promotion in October, 2015# Employee Champion for Financial Segment (Business Development and Non-Agri Team) for financial year 2015-2016# Completed Miller Heiman’s Strategic Selling workshop and training in June, 2015# Delivered guest lecture in Symbiosis International University, Pune on “Commodities market in India and strategies to trade”

# Co-founded my first start-up as Sandwedges with a team in April 2013: It is a take away joint for different regional sandwiches. Achieved operational break even with in the first 2 months. Recently SandWedges wascovered by the The Hindu Business Line in December 2014(http://www.thehindubusinessline.com/companies/selling-mumbai-sandwiches-to-dilliwalas/article6662250.ece) (https://www.facebook.com/Sandwedges)# Founded Vishit Ventures, Start-up Club, IMT Ghaziabad in June, 2012 (http://www.imt.edu/studentlife/VishitVentures.aspx)# Won Startup Weekend Delhi in December 2012 and finalists at Startup Weekend Hyderabad in November 2012 (https://www.facebook.com/pages/Sugar-Wise/411531138919312)# Organized SWs (Startup Weekends) in Ahmedabad (IIM-A, March 2013), Delhi (April 2013), Mumbai (November 2013) and Mumbai (IIT Bombay, May 2014)# Got invited to and attended the Startup Weekend Summit in June 2014 in Las Vegas. Networked with 500+ organizers across the globe including Founders, Startup Weekend and Directors, Google for Entrepreneurs etc.# Raised sponsorships worth Rs. XX.XX lakhs for PASSION’12 (IMT's annual management cum cultural fest)

Co-founded Vishit Ventures in IMT Ghaziabad with my juniors. Vishit Ventures is the official club of IMT Ghaziabad which aims towards establishing successful start-ups year after year.https://www.imt.edu/student-life/vishit-ventures/

To Study Impact of Below The Line (BTL) promotional activities and develop an effective strategy for its implementation:1. Study External and Internal Environment2. Analyse the BTL activities and get the most effective BTL activities3. Collect observation and sales data from Coke4. Develop a strategy for distribution of activation elements for promotional activities

MHRD sponsored project development on Virtual Bio-medical Lab, Electrical Engineering, IIT-R

# Won “Best Innovative Design Award” in Young Engineers Visitation Program conducted at the Lockheed Martin Center for Innovation, Suffolk, Virginia, USA administered and sponsored by the Indo-US Science and Technology Forum# Won Driving Innovation Challenge 2010 (DRDO) at National Level# Secretory, SPICMACAY, Thapar University (Patiala Chapter)# Organized North-zone Convention, SPICMACAY, 2009 as Secretory of Event Management, managing 14 different workshops and about 400 people