Himanshu Tiwari work email
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Himanshu Tiwari personal email
What a year it’s been.I traveled to 12 new places, each destination teaching me something unique about life and myself. Celebrated one year of marriage with my partner, my greatest teammate in this wild adventure. Watched my tiny puppy grow into a ball of energy and unconditional love.I also built SaaSGrit, a short-lived but vibrant community that connected me to incredible people and led to Coordihub. Along the way, I brainstormed with brilliant minds, explored AI, ML, and GenAI, and created five custom-trained bots to simplify daily challenges.Every step of this journey taught me to embrace curiosity, step out of my comfort zone, and take bold risks. From founding a fitness CRM to scaling a SaaS company to $5M ARR, to pivoting after personal setbacks, my story is one of growth, resilience, and exploration.I’m just getting started. Here’s to creating, connecting, and leaving an impact in everything I do.
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Co-Founder And CooWeya.AiIndia -
AdvisorWeya.Ai Nov 2024 - PresentAustralia
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FounderCoordihub Apr 2024 - Present -
AdvisorPerformoo Jul 2024 - Present -
Product AdvisorInsidefi Dec 2023 - May 2024Singapore• Optimized the beta financial management platform through customer success strategies, driving a 30% increase in product adoption.• Led user onboarding, feedback analysis, and feature iteration, improving user experience.• Streamlined internal processes, reducing operational overhead by 75%. -
Vice President OperationsTrackier Sep 2023 - Nov 2023• Spearheaded successful collaborations with Trackier, forging partnerships with over 30 third-party organizations like Quora Ads, Shopify, Mixpanel, and Shopee. • Drove product design, UX & UI enhancements, and growth strategies, boosting product adoption by 30%. • Streamlined cross-department communication flows, slashing paperwork by 75%. • Innovated marketing growth strategies by gathering and integrating feedback and requirements from potential customers into diverse approaches. -
Vp Customer SuccessTrackier- Smart Performance Marketing Software Apr 2021 - Aug 2023• Led the Customer Success, Onboarding, and Support teams, achieving unparalleled client satisfaction and loyalty. • Guided a team of 18 skilled professionals, encouraging teamwork and achieving superior outcomes. • Boosted customer retention rates by 20% through strategic initiatives. • Implemented automation solutions that autonomously resolved 60% of support inquiries, enhancing efficiency and Customer Experience.• Played a key role in the development and launch of over 25 innovative features, directly impacting product enhancement. • Led market research pivotal to the successful launch of two innovative products: MMP and iGaming Tool. Forecasts indicate a projected 30% increase in overall revenue.• Represented Trackier at more than 20 international Global Events, underlining our dedication to global engagement and expanding our market footprint.
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Head Of Customer SuccessTrackier- Smart Performance Marketing Software Apr 2020 - Apr 2021• Developed a comprehensive team onboarding plan for the Customer Success, Onboarding, and Support departments, leading to a significant 70% reduction in CSM onboarding time.• 60% surge in the success rate of Quarterly Business Reviews (QBRs) and Executive Business Reviews (EBRs), marking a significant achievement in client engagement and satisfaction. • Initiated automation in customer onboarding, leading to a remarkable 40% boost in operational efficiency.• Spearheaded the expansion and enhancement of a comprehensive Help Center, curating a resourceful library of over 200+ knowledge base articles. • Revamped over 30 product flows, boosting user experience and cutting support inquiries, resulting in a 30% increase in customer engagement
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Customer Success ManagerTrackier Dec 2018 - Mar 2020Upon joining Trackier, I embarked on a mission to expertly onboard new clients and passionately nurture existing ones, fostering exceptional relationships throughout the journey. • Successfully onboarded over 250 customers and delivered more than 1000 product demos.• Provided valuable input for improving 10 existing feature flows.• Effectively managed a high-value customer generating $2.5 million in revenue, highlighting my commitment to achieving significant outcomes.
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Business Development ManagerDaphnis Labs Jun 2017 - Nov 2018New Delhi Area, IndiaUnder my sales leadership at Daphnis Labs, we achieved significant growth.• Identified new market opportunities, resulting in a commendable 15% increase in new customer acquisition.• Prioritized customer satisfaction and loyalty through relationship-building with key stakeholders.• Implemented an effective lead generation process, boosting conversion rates by 20% and contributing to the company's overall success and expansion. -
Co-FounderPerb Sep 2017 - May 2018New Delhi Area, IndiaPerb, a startup specializing in CRM-based solutions for fitness studios, I played a pivotal role in achieving significant milestones. • I successfully scaled the business to a remarkable $40,000 in Annual Recurring Revenue (ARR) within just 6 months. • As a leader, I managed a sales team that consistently surpassed sales targets, showcasing effective team management skills. • Adhering to Gym policies and procedures, I contributed to fewer mistakes and improved customer service. • Additionally, I collaborated with project managers to develop and implement strategies for cost savings and resource optimization, further enhancing the overall efficiency of operations. -
CoordinatorImperial Society Of Innovative Engineers (Isie) Apr 2015 - Dec 2016Noida Area, India -
Summer InternshipWheels India Limited Jun 2016 - Jul 2016India, Rudrapur -
Product Marketing InternWelnus.Com Jan 2016 - Feb 2016Noida Area, India
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Campus AmbassadorLet Me Know Jul 2014 - Oct 2015Noida
Himanshu Tiwari Education Details
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Manufacturing Engineering
Frequently Asked Questions about Himanshu Tiwari
What company does Himanshu Tiwari work for?
Himanshu Tiwari works for Weya.ai
What is Himanshu Tiwari's role at the current company?
Himanshu Tiwari's current role is Co-Founder and COO.
What is Himanshu Tiwari's email address?
Himanshu Tiwari's email address is hi****@****weya.ai
What schools did Himanshu Tiwari attend?
Himanshu Tiwari attended Jss Academy Of Technical Education, Noida.
Not the Himanshu Tiwari you were looking for?
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Himanshu Tiwari
Bengaluru -
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Himanshu T.
Product Manager | Nit-B Graduate | Bridging Tech & Business | Empowering Blue-Collar Staffing With Hr10XBengaluru
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