Himanshu Kumar Email & Phone Number

Bengaluru, Ka, In

Bengaluru, Karnataka, India

• Leading Advisory/Delivery Teams to foster opportunities in, Digital Transformation, Process Automation, Artificial Intelligence, andRe-engineering. This involves developing a robust pipeline, engaging with CXOs/C-suite to showcase capabilities, anddemonstrating end-to-end ownership.• Taking the helm in planning for revenue and profitability, as well as devising strategies to achieve targets.• Initiating and driving efforts to enhance client engagement and ensure their success.• Directing the implementation of Intelligent Task and Process Automation (ITPA), Robotic Process Automation (RPA), AgileTransformation (using Agile Framework - SAFe) and Business Automation across industries Primary: BFSI & F&A (P2P, O2C, R2R,etc.), Secondary: FMCG, Logistics, etc. Industry• Performed and analyzed monthly disbursement account reconciliations, and ensured discrepancies were resolved in a timelymatter.• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.• Reviewed financial reports and streamlined operations to increase productivity and company profits.• Managing Profit and Loss (P&L) responsibilities with a focus on revenue targets, emphasizing the value-add of RPA services.• Overseeing the complete project portfolio, including budgeting, planning, vendor selection, and execution. Ensuring the implementationof project plans within predefined budgets and deadlines.• Assessment of an opportunity in terms of Business Process Management & Reengineering• Assessment of an opportunity from an automation perspective• Partnership Management with Google Stakeholders

Bengaluru, Karnataka, India

Heading Sales and Pre-sales Teams to build Automation, Artificial Intelligence & Re-engineering opportunities – pipeline developmentwhileinteractingwithCXOs/C-suite upon the capabilityshowcase and demonstrate endto end ownership• Spearheading revenue & profitability planning & target achievement strategies• Driving initiatives for client engagement & client success• Steering ITPA/Robotic Process Automation / Business Automation in: Primary: BFSI & F&A (P2P, O2C, R2R, etc.), Secondary:FMCG, Logistics, etc. Industry• Collected data and developed detailed spreadsheets to identify trends and create revenue, profitability, and expense forecasts.• Developed and implemented financial models to analyze complex information and assess health of organization.• Evaluated financial performance of investments, acquisitions and other business opportunities to provide strategic recommendations.• Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.• Managing complete portfolio of projects including budgeting, planning, vendor selection and execution; implementingproject plans within preset budgets & deadlines• Facilitating end-to-end delivery of the program, meeting internal and external objectives:o Estimation, risk, scope, time, resource, quality and change managemento Value-adds, continuous process and productivity improvemento Expectation management of team• Liaising with Business Leaders/C-Suite to identify relevant internal, client & external processes for optimization• Utilizing BPM Tools – Pega System, OpenText, Bizagi, Igrafix & IBM Blueworks• Leading review of audit & assessment results to identify trends and issues, conducting root-cause analysis, formulatingrecommendations for resolution and tracking effectiveness of remedies• Partnership Management with RPA Vendors (UiPath, Automation Anywhere, Blue prism, etc.)

Gurugram, Haryana, India

Acted as Process Automation / Re-engineering Lead for one of the leading accounts• Played a key role in setting up the RPA Practice and enhanced the team from 3 to 184 members spread across 6 locations globally – Bengaluru, Mumbai, Delhi-NCR, New York, Amsterdam and Singapore• Steered deployment of Automation Robots based on multiple platforms - Automation Anywhere, UiPath, Blue Prism & Work Fusion and also BPM Tools – Pega System, OpenText, Bizagi, Igrafix & IBM Blueworks• Piloted P&L with revenue targets with RPA as a service and RPA as a value add • Commanded Sales and Pre-sales Teams to build Automation, Artificial Intelligence& Re-engineering opportunities –pipeline development• Collaborated with Business Leaders to identify relevant internal, client & external processes for optimization• Administered review of audit and assessment results to identify trends & issues, performed root-cause analysis, developed recommendations for resolution and tracked effectiveness of remedies• Managed multiple project deliveries simultaneously and administered activities of supporting Project Teams & Internal Partners

Gurugram, Haryana, India

Contributed as Process Assessment / Re-engineering Lead for one of the leadingaccounts• Pivotal in promoting OpenText Tool - BPM Suite in North America, APAC, & Middle East region• Achieved financial objectives by forecasting requirements, prepared annual budget, scheduled expenditures, analyzed variancesand initiated corrective actions• Contributed in BAT/UAT of PegaSystems, and OpenText Implementation• Played a key role in successful launch of PegaSystems Implementation• Executed frequent Process/Tool Assessments of leading accounts across all GEOs• Deployed RPA (Robotic Process Automation) and Process Automation Tools (NICE, Instaknow, other In-house tools) tothe leading accounts• Facilitated re-engineering/automation of the existing processes by executing the time-motion study

Gurugram, Haryana, India

Acted a Process Re-engineering Lead for a leading financial institution in India• Successfully designed:o 50-60 ‘As Is’ maps of the existing and forthcomingprocesseso 40-50 ‘To Be’ maps of the existing processes post simulation study• Contributed in re-engineering/automation of the existing processes by conducting the time-motion study• Formulated project life cycle estimations and tracked real-time progress

Doha, Qatar

Contributed as a Process Re-engineering Lead for a leading financial institution in India• Successfully designed approx. 150 ‘As Is’ Maps with re-engineering observations• Defined business reporting requirements including content, layout, and other characteristics• Developed targeted questionnaires & interviews for SME's, clients and business users to gather requirements• Administered renowned banking domain analysis such as NPS (Net Promoter Score), PFAO (Problem Free Account Opening)and published periodical analysis & recommendations to the Business Heads & Regional Heads• Conducted quality check of periodical surveys covering areas such as Mortgage, Personal Loan, Relationship Management, Branch Banking and CardsDesigned 17 process flows/maps using Microsoft Visio, created Process Base Documents like Key Assumptions, Key Risks, Training Manual, and Standard Operating Procedures (SOP)• Contributed in 3 Lean Projects with the cost benefit of QAR 300,000.00 (INR 4,500,000.00) perannum• Delivered quarterly, monthly & annual Financial Budget estimates to Finance Department of certain GLs on the basis of previous set of months’ expenses• Conducted audit & quality check of team to avoid repetitive error in their performance and improve their overall qualityProcessed outstanding entries while passing certain entries within various general leaders• Focused on queries of the operational branches in balancing their day closure• Assisted the junior reconcilers in maintaining the aging bucket not exceeding 90 days

Gurugram, Haryana, India

Noida, Uttar Pradesh, India