Himanshu Tyagi Email and Phone Number

Experience in Business and Quality Analysis, specializing in client handling, requirements analysis, and solution delivery throughout the SDLC.• Expert in requirement gathering and preparing Functional Design Documents and Use Cases.• Proficient in identifying and mitigating risk/gap areas before product development.• Skilled in conducting Scrum Meetings within Agile frameworks.• Experienced in Defect Management and providing top-tier Customer QA Support.• Proficient in project deployment and providing post-deployment support to customers.• Adept at using project tracking tools (Jira, Trello, Mantis) to drive projects efficiently.• Strong analytical and problem-solving skills with a focus on delivering quality results.• Responsible for training new team members, ensuring seamless onboarding and skill development.• Experienced in interacting and coordinating with remote teams to enhance collaboration.• Global exposure working with U.S.-based customers, bringing a diverse perspective and robust communication skills.

Experienced in Client Handling and Requirements Analysis: Proficient in guiding solution delivery across the SDLC, specializing in US-based clients including McDonald's, Pizza Hut, Little Caesar, Taco Bell, Jack in the Box, Mellow Mushroom, and Chicken Salad Chick.Strong Requirement Gathering and Documentation Skills: Skilled in preparing Functional Design Documents and Use Cases to translate business needs into actionable requirements.Risk Identification and Mitigation: Proven ability to identify and address risks and gaps before product development, ensuring smoother project execution.Proficiency in Agile Methodologies: Capable of conducting effective Scrum Meetings and supporting Agile frameworks to drive project success.Defect Management and Customer QA Support: Experienced in managing defects and providing high-quality support to ensure software meets quality standards and exceeds user expectations.Project Deployment and Post-Deployment Support: Skilled in overseeing project deployment and providing ongoing support to stakeholders post-launch.Tools Proficiency: Adept at using project tracking tools like Jira, Trello, and Mantis to streamline project workflows and enhance team collaboration.Analytical and Problem-Solving Skills: Strong analytical abilities to analyze data, solve complex problems, and drive continuous improvement in business processes.Team Training and Onboarding: Experienced in training and onboarding new team members to ensure seamless integration and consistent project execution.Global Collaboration: Successfully collaborated with US-based clients and remote teams, demonstrating effective communication and cultural adaptability.