Chief Information Officer (CIO) | Technical / Solution Architect with over 14+ years of experience.Passionate about all facets of customer operations, working closely with customers to ensure resulting portfolio growth and high levels of customer satisfaction. Believes in the “power of people” and building effective teams that deliver on strategic objectives.Strength in information systems architecture which include systems configuration, integration, implementation, migration and project management. Ability to translate business requirements into technology solutions. Experience in managing cross-functional teams & projects, spanning Technical Support and Systems Engineering.• Innovative consultant with strong knowledge of developing, maintaining and deploying Salesforce.com applications.• Involved in end to end designing, developing, customizing and testing of salesforce.com applications.• Having extensive work experience on Apex/VisualForce Development, Implementation, Integration, data migration, Administration, deployment and Configuration.• Worked on AppExchange product development, third party API integration, site.com and Salesforce1 mobile platform.• Demonstrated success in business development, module management, process improvement, information systems management including software development, data analytics, business analysis, database engineering, system design, software testing, software quality, and product/process integration.• An analytic, logical, high-order thinker who is able to manage multiple projects. Ability to prioritize project deliverable, coordinate team members, meet deadlines, deliver viable solutions while maintaining better than expected levels of cost containment.• Previously a part of start-up organization offering employer, a valuable mix of holistic critical thinking and strategic vision paired with efficient and effective operational and technical expertise.• A continual learner, avid reader, self-motivated, hardworking, dedicated, ad-hoc leader, good at listening skills* Solution Design Architect* Technical Architect* Pre-sales consultant* Service Cloud Certified Expert* Sales Cloud Certified Expert* Community Cloud Certified Expert* Einstein Analytics Expert* Marketing Cloud Certified Expert* PARDOT Expert* Integration (REST/SOAP) Expert* Developer / Programmer / Coder / Ex-IBMer