Himanshu Maurya Email & Phone Number

Delhi, India

Responded to customer inquiries through various channels (phone, text). Assessed the specific roadside assistance needs of each customer, such as towing, tire change, battery jump-start, or other services.Prioritized urgent cases and provided immediate assistance. Coordinated with emergency services to provide necessary information and assistance.Verified.

India

• Dyeus is a software development company with many sister product based companies.
• Handling all their in-house operations,tech operations,managing employees, hiring them, assigning tasks and meeting the deadlines.
• Handling a Team of 25+ including developers, influencers, Graphics Designer, Editor etc.
• Project Management, Product Development from formulation till launching including all its components. Handling manufacturing operations, procurement,logistics costing and web development using templates.
• Leading a team of Customer Support Executives, training them, solving customers query, reducing TAT for ticket resolution, handling shifts.

Delhi, India

* Manages a large team of diverse professionals. * Oversees various operations, including technology, HR, and project management. * Leads product development from inception to launch. * Manages customer support, ensuring efficient query resolution. * Optimizes operations for efficiency and customer satisfaction.

Gorakhpur, Uttar Pradesh, India

Get, set, OnTheGo. Bike rental company in Gorakhpur. Convenient and affordable. Think, Rent, Ride. We have daily, weekly and monthly packages for our riders.

• JD is a local search engine, JD Omni is a product of JD Ltd for website packages.
• Designing website templates,customising websites as per requirement, business mail domain configuration etc.
• Providing remote assistance to customers for any type of issues over call, mail or remote access.
• Managing tickets raised by customers, sales, admin on trac platform, resolving them within time. Working on customers requirements, feedback and enquiries received through various channels.

Bengaluru, Karnataka, India

• Appveda is an Ed-tech startup. I was working on a project of Appveda which is Meramenu. Meramenu is contact less QR based Menu for Restaurants.
• Gathering and analysing data collected from sources for cafes and restaurants as per the location
• Helping clients on-board the app/website,setting up their stores and adding products/items in the restaurants menu from the admin panel.
• Worked on cities off U.P., Uttrakhand, M.P. and Rajasthan.

Gurgaon, Haryana, India

• Nestaway is a house rental management firm. The work was basically to acquire house from the owner for rental purpose and manage it on behalf of them.
• Managing the property and the tenants in the house. On board Brokers for expanding business.
• Making all required operations for the hassle free flow:acquisition, occupancy, move-in, move-out, rent collection, service etc.
• Review constantly the customer feedback and then suggest how to improve process and services.

Agra Area, India

Worked as an intern