Himanshu Shekhar Jha Email & Phone Number

Mumbai Area, India

Bengaluru Area, India

Bangalore

• Responsible for selling high end super luxury apartments, villas & row houses.
• Networking & maintaining good rapport with IPCs, Real Estate Consultants, Channel Partners and Banks.
• Managing pre-launch, launch, project positioning & sales strategy.
• Planning & Conducting ATL & BTL promotional activities
• Conducting competitor analysis by constantly keeping abreast of market trends and devising effective counter measures.
• Managing collection and receivables.

Haldwani Area, India

• Responsible for B2B Enterprise Solution Sales to new and existing clients.
• Demonstration & presentation of ICT products for K12 Segment (Digital Classroom, cloud based ERP, English Lab, Science lab, Math Lab and different other applications & IT Solutions) to the potential clients.
• Preparing the customised proposal as per RFP/RFI.
• Negotiating the terms of the agreement and close deals with the clients at management (Director, Chairman, etc) level.
• Driving renewal of software subscription licensing.
• Closed the deal worth Rs. 70 million within my tenure.

Vishakhapatnam Area, India

• Worked for CoE Telephony Process and resolved escalations & complex queries of HSBC Credit Card Customers of UK.
• Delivered excellent customer service and processed customer instructions as per SLA.
• Increased the sales by cross-selling of Competitive Balance Transfers (CBT) and Payment Protection Insurance (PPI).
• Resolved customer complaints within stipulated FSA, UK guidelines and time frame.
• Deputized for Line Manager and managed a team of 10 CSEs.
• Managed the process on weekends and worked as Duty Manager to maintain SLA.

Vishakhapatnam Area, India

• Spearheaded a team of 12 members, handled day to day front office operations as Shift In-charge.
• Revenue Management with focus on Average Room Rate (ARR) and RevPAR by up selling & maximizing room occupancy
• Enrolling maximum guests for the loyalty programmes.
• Handled Guest Relations & Feedback and thereby improving Guest Satisfaction Index (GSI).
• Actively co-ordinated with all departments of hotel to provide seamless service to hotel guests.
• Functioned as Department Learning Co-ordinator (DLC), trained and mentored new joinees as well as conducted refresher training for existing team members on regular basis.

Pgdm-Executive, Marketing & Finance

Activities and Societies: Member of ALUMNI RELATIONSHIP COMMITTEE(ALCOM) 15 months full time Executive PGDM (Marketing & Finance)

B.Sc, Hotel Management

Activities and Societies: Organised numerous college events as part of Front Office and F & B Brigade.