Himanshu Upadhyaya Email & Phone Number

Rajasthan, India

Jaipur, Rajasthan, India

- Led the development for multiple client projects and delivered multiple projects.- Trained client teams on using the delivered projects.- Regularly held learning sessions for junior developers to uplift heir technical abilities.- Code Reviews.

Jaipur, Rajasthan, India

- Led the development of multiple important features for Line (now Beem) mobile app as a product.- Implemented Datadog as APM tool.- Influenced product team in shaping product specifications for multiple products.- Led the development of Mobile App and Web App.- Contributed in refinement of agile process that was being used for delivery adding more predictability and accountability.

Jaipur, Rajasthan, India

Ornat was an eCommerce platform where sellers listed their products and users purchased those products. This platform was dedicated to organic and natural products.- Built the platform ground up. Backend services using NodeJS with AdonisJS, seller app and user app using React Native, ecommerce website using NextJS and Admin panel using ReactJS. Platform was deployed on AWS.- Integration with Firebase, Paytm, RazorPay, Textlocal, etc.

Jaipur, Rajasthan

- Bringing operational efficiencies in Production Support (PS) organization.- Setup process for close interaction with DevOps, App support and other support teams to resolve production issues in a timely manner.- Setup internal and external SLAs for incoming tickets.- Setup process and gates for channelizing tickets to facilitate detailed information on tickets when they land in PS team.- Setup right reporting to higher management.- Brought down average age of tickets by 50%.- Pioneering the defence strategy against credential stuffing attacks and registration bots attack.

Jaipur Area, India

- Redesign of Delivery Process.- Driving the transition of technology from iOS and Android native to React Native.- Bringing a team of 60 up to speed with new technology.- Driving changing in UI/UX by filtering app store reviews and pin pointing UX issues.- Improved ratings of several apps.- Worked with Apple to take apps to store when Apple App Store policies changed in early 2019.- Sunsetting hockeyapp for Android distribution of test apps from Play Store using Internal, Alpha and Beta program.

Jaipur Area, India

- Enhanced already implemented process by bring in more efficiencies.- Setup PM as an organization by scaling up the team.- Setup standard operating procedures for PMO.- Setting up regular cadence with bigger clients to help them stay focused on project delivery.- Shortened project lifetime in delivery stage.- Helped organization in splitting customer facing teams into two separate teams.- Played Product Manager part in delivering multiple features.- Helped organization define process for product development and production support.- Drove implementation of Scrum and Kanban in Product Development teams.

Jaipur Area, India

- Design a process for delivery of multiple apps.- Integrate Dev, QA, Design, Client Feedback, Internal Feedbacks in an custom iterative agile model.- Introduction of project management tool to forecast project timeline and deliverables.- Working with clients to getting them onboard with our delivery process.- Training all internal teams on newly designed process: iOS Dev, Android Dev, Server Dev, QA, Customer Success, Sales, Leadership.

Noida Area, India

* Makeover of QA Process: Objectives – Reducing QA hours on sprint, precise planning, monitoring and Controlling of QA to make sure quality of the product is not compromised, Automating testing using Selenium, Automation of execution of functional automation tests, load tests, security tests using Jenkins.* Closely monitored the development of Automation Framework to make sure that framework is scalable, easy to maintain.* Using Agile Methodologies for managing Product Releases for Product: Exzeo (Mobile and Web)* Creating and Monitoring Project Schedule, Tasks, WBS, Baselines, Resource allocation using Gantt Chart using MS Project.* Conducting Scrum Meeting, identifying potential risks to the timeline or quality, taking decisions on the increasing or decreasing scope of the release.* Making sure that releases are delivered as scheduled.* Holding meeting with stakeholders periodically to understand their expectations w.r.t. project, deliverables, timelines, etc.* Implementation of HAProxy as a replacement of ELB provided by Amazon AWS.* Process development for QA, Build lifecycle, Security and Performance testing, documentation, communication. Ensuring all processes are followed.* Supervising designing and implementation of Product Support.* Holding retrospective meeting after every release delivery.* Heading departments: QA, DBA, Release and Delivery, IT and SysAdmin, Security.* Contributed in upgrading development process at Exzeo Software by proposing changes like: Upgrade from Hudson to Jenkins; Upgrade from SVN to Git; Introduction of Gerrit code review; Configuration of Automation tests into Jenkins to execute with every build.* Tools Used: JIRA, MS Project, Git/Gerrit, SVN.

Gurgaon, India

* Managing Project Management activities across all functional areas* Plan and supervise activities for multiple simultaneous projects/releases* Managing Product Releases for multiple products (PropCo Enterprise and PropCo Mobile).* Managing PropCo Pro to Enterprise and v1 to v2 Migration Projects.* Creating and Monitoring Project Schedule, Project Milestones, Tasks, Task Dependencies, Critical Path, WBS, Resource allocation using Gantt Chart using Project Management tools.* Identifying Risks in planning stage and defining checkpoints in schedule to assess Project Health.* Assessing Project health and updating Project documents viz. Risk Register, schedule, tasks, dependencies, etc.* Taking decisions on executing mitigation/contingency plans.* Making sure that releases are delivered as scheduled and is developed within budget.* Communicating Project plan to all teams and sending periodic reminders to update assigned tasks periodically which would make assessment of Project heath more efficient.* Holding meeting with stakeholders periodically to brief on recent developments, Status on Different Projects, escalations, etc.* Working closely with stakeholders and providing them inputs critical for decision making and Managing their expectations.* Holding retrospective meeting after every project/release delivery.* Proficient in gaining clarity on ambiguous items quickly without affecting development speed.* Solid experience of working through all phases of Software Development life cycle.* Implemented Scrum based development and Project Manage Product Releases in Agile Environment.* Tools Used: Redmine, GanttProject, MS Visio.

Jaipur Area, India

* Coordination between different functional teams viz., Sales, Development, QA, Business Analysis, Production Support, etc.* Project Management and Delivery of Packaged Integrated Solution (eGovernance Applications + Genkey Fingerprint Technology) for Licensing and ID Management to the State Governments of Manipur, Madhya Pradesh, Maharashtra and Delhi in the Department of Transport, Municipal Corporation and Police.* Project Planning (timeline, Milestones, dependencies, etc.) of large scale projects with State-wide implementation plans.* Monitoring of Project progress by analyzing daily inputs from different teams (Dev, Testing, BA, Field Operations, Support).* Working through all phases of software lifecycle for projects (V-Model) for 12 e-Governance Projects.* Costing of Entire project (Development costs, Integration cost, Deployment cost, Running cost, Field Operations costs, Project Management cost, Infrastructure cost, etc.) and feasibility study of the project. Negotiating terms with Front-ending Client.* Positioning Genkey as Technology Provider in the field of Biometrics in a number of Events, Briefing Genkey Technology and Partnering with different Firms to target strategic Business Areas.* Tools Used: MS Project, JIRA, MS Visio, MS Excel

Jaipur Area, India

* Worked as Single Point of Contact between Client and technical teams.* Setting up and running Quality Control Process for Genkey and integrating the same with existing Development Process in Ghana.* Project Planning, scheduling and monitoring of Projects. Handling a team of testers, Developers and Business Analysts.* Allocating resources to projects, Setting and monitoring KPIs, etc.* Designed Support process for Genkey client. Also, designed a system which was used for call logging and monitoring of tickets.* Client communication and Management.* Part of Software Engineering Process Group (Open-SEPG) where I was involved in Process and Policy development and Best Practices Implementation.* Business Analysis on the behalf of Client.* Being offshore coordinator, started QA process for Meltwater (a US based client) in coordination with the onsite coordinator.* Maintaining quality of all Documents Wiz. Functional Spec. Documents, Tech. Spec. Documents, Test plans, Test Coverage and Matrices, Bug Reports and Test Case documents.* Tools Used: MS Project, MS Visio, Bugzilla, JIRA, Testlink.

Jaipur Area, India

* Writing and Executing test cases, Manual Testing of Web based applications (includes Functional and Regression) and Test data Optimization.* Reviewing testing process and proposing changes.* Requirement Gathering, Analysis and Use case development of Loading Diagram Generator Project.

New Delhi Area, India

 To provide tech support to US based Dell customers of “Home and Small Office” division. Assisting customers through the troubleshooting steps. Wireless and Vista support lead of the team.

Be, It

B.E., It

Activities and Societies: DD Robocon 2004

Intermediate, Science, Maths

Matriculation, General