Himansu Joshi Email & Phone Number

London, GB

Holborn, England, United Kingdom

• Identified high-potential investment opportunities, managed relationships with developers and stakeholders and ensured that new home projects aligned with investment goals and market trends. Guiding a business with.
• Facilitated clients in achieving approximately 20% total ROI through strategic investments in off-plan properties with reputable developers and prime… Show more Identified high-potential investment opportunities.
• Facilitated clients in achieving approximately 20% total ROI through strategic investments in off-plan properties with reputable developers and prime locations
• Educated clients on fiscal policies, ripple effects and developers' pricing strategies
• Conducted portfolio reviews, offering tailored strategic plans based on clients' financial statuses to guide them towards achieving financial independence within realistic timelines
• Recruited and trained new property consultants in the UK and the Philippines to increase team performance

• Delivering customised solutions to small businesses. Managed a team to elevate satisfaction and reduce churn through targeted initiatives, data-driven strategies and comprehensive staff training, ensuring effective.
• Enhanced company profitability by £2.1M annually through improved efficiency in retention and tenancy departments
• Advanced conversion rates by setting goals and holding daily… Show more Delivering customised solutions to small businesses. Managed a team to elevate satisfaction and reduce churn through targeted initiatives.
• Advanced conversion rates by setting goals and holding daily and monthly meetings with targeted training
• Collaborated with the product team to create a profitable tariff, retraining teams on credit and discount policies, generating an additional £27K in monthly compounding revenue
• Executed a cross-selling strategy with training and revised KPIs, improving profitability and loyalty

• Advised clients on buying, selling and investing in properties, managed client relationships, conducted property evaluations, negotiated transactions and provided strategic insights to achieve real estate goals.
• Generated approximately £700K annually by selling off-plan and new build properties, effectively supporting clients in achieving their medium to long-term objectives

• Directed international retail operations, developed global strategies and ensured brand consistency. Managed stakeholder relationships, optimised store performance and analysed market trends to enhance customer.
• Enhanced conversion rates from 5% to 55% for top global retailers with engaging brand content on product pages
• Led a team of six Retail Account Managers in EMEA and North America, reporting to the Global Operations Director
• Developed… Show more Directed international retail operations, developed global strategies and ensured brand consistency. Managed stakeholder relationships, optimised store performance and analysed market trends to.
• Developed and implemented standardised best practices through process mapping
• Created a structured “4-switch pitch” for Retail Account Managers to effectively engage with retailers using GoToMeeting Show less

Vauxhall, London

• Directed inbound and online operations, managed a high-performance team, optimised processes and implemented strategies to meet departmental goals. Coordinated with sales and marketing, analysed performance metrics and.
• Oversaw all UK inbound and online operations, reporting directly to the Sales & Marketing Directors
• Led a team of 30 consultants, achieving a performance increase of over 110% against budget
• Coached three team… Show more Directed inbound and online operations, managed a high-performance team, optimised processes and implemented strategies to meet departmental goals. Coordinated with sales and marketing.
• Coached three team leaders to enhance leadership capabilities
• Advanced Customer Live Rate from 81% to 87% within three months

Managed a team of 15 outbound sales consultants and mentored an additional team of 14 senior consultants. Oversaw departmental quality, ensuring high standards in sales performance, process adherence and customer experience.

Ranked Esales Manager of the Year 2004-2005Co-ordinated a project to generate calls into Inbound Department liasing with 3 O2 Customer services sites around the UK.- Managing sales Teams of 10-15 consultants in both the Inbound and E-Sales areas of Direct Sales. - Carrying out monthly appraisals, setting targets, performance management, coaching and.

Business Computing

A-Levels, English Literature, Psychology, Government And Politics

8 Gcses, Including English Language, English Literature And Mathematics