• Managing confidential documents and keeping up with related human resource information systems and records.• Create and execute performance management methods to enhance individual and team performance.• Liaison with clients and pre-assessment of documents received• Acting as Team Leader and delegating tasks to juniors while training them for skill assessments,• Preparation of skill assessment applications and lodgment.• Managing own portfolio of allocated applications to ensure the applications remain decision-ready and pro-actively follow-up with clients (when necessary).• Liaison with skill assessment authorities (TRA, VETASSESS, ACS, EA...) and services (RPL providers, translators, etc.)• Staying current on policy, regulatory, and industry changes.• Gathering and preserving records of case actions and progress• Support recruitment efforts by posting job openings, going over resumes, setting up interviews, keeping the recruitment system up to date, and offering assistance with communications to providers and candidates as required.• Providing advice and information to management on workplace relations policies and procedures,staff performance and disciplinary matters.

A well-known IOT based Telematics Company; complete solution provider with a method of monitoring cars, trucks, equipment and other assets by using GPS Technology and on-board diagnostics (OBD) to plot the asset’s movement on a computerized map, and also a team of passionate people whose goal is to improve everyone’s life through disruptive solutions, building great solutions to solve business problems, situated in Panadura• Responding to client inquiries in a fast and accurate manner,while providing solutions and instructing product usersthrough features and functionalities.• Task delegation, monitoring team performance, and assistingteams by executing tasks with them• Assisting with training and growth while keeping clientprofiles and folders up to date.• When necessary, reporting to top management.• Identifying potential for operational improvements andsolution deployment, customer needs, and assistingcustomers in using certain features.• Analyzing and reporting product flaws.• Responding to internal and external emails and phone calls,as well as managing and updating client accounts.

>Building relation with the existing clients and regular interaction with them. >Searching for new clients who might benefit from the products and maximizing client potential in designated region.>Reporting the Manager about the potential clients.>Developing long-term relationship with clients through managing and interpreting their requirements.>Preparing client quotations as per their requirement and regular follow-ups to know the status. >Providing pre-sales technical assistance and demonstration of product that meets the client needs and after-sales support services.>Analyzing costs and sales.>Preparing reports on the ongoing projects and forecast on the future industry prospects.>Meeting regular sales targets and coordinating sales projects>Supporting marketing activities by attending conferences and other marketing event>Initiate team work by interacting with other members of the sales team and technical experts. >Providing training and producing support material for other members of the sales team and service team.>Attending service calls at customer site >Provide customers with telephone support for trouble shooting.>Demonstration and installation of the instruments at customer site.>Duties assigned by the Manager >Provide service support to the existing clients to build the brand image of the company>Reporting the Manager about the total service calls attended in the month.>Acquire new customers through the identification, prioritization, strategic analysis, and sales plan development/execution.>Work closely with Technical Staff and Field Sales to develop growth strategies.>Familiarize with chemical water treatment systems and applications>Provide analysis of markets, trends, competition, portfolios, technologies, and revenues.>Increase sales and profits; Meet assigned targets for profitable sales volume and margin dollars>Help the other Department team members in their duties in the best of my abilities in order to ensure progress.

• Product development and market and product analysis• Customer visit handling and selling the concept to bookorders and confirming deliveries.• Meeting up with the development engineers, productionplanners, designers, other merchandisers and the technicalteam to discuss the order and handover the developmentrequisition forms and other relevant documents• Designing and sampling customized orders.• Creating costing sheets for raw material consumption, flowmonitoring, production follow ups and payment follow ups.• Internal and external communication, sampling of garmentsin the sample room, designing lab dips and trim cards andaccessories.• Preparing internal order sheets and purchase orders.

• Assist with recruitment initiatives by posting jobs, reviewingresumes, scheduling interviews, updating the recruitmentsystem and supporting communications to candidates andproviders as needed.• Handling confidential documents of executive employees anddistributing them according to a systematic database.• Updating current executive employee database anddelivering documents to different plants situated in severalareas in Sri Lanka.• Management of resignations of executive employees andproviding them with necessary documents needed for theresignation and also disposing their belongings afterresignation.• Photocopying, filling, printing, faxing, emailing and registerposting relevant documents and other necessary informationdone form the HRD.