Product Head | Bajaj Pay QRDriving the development and growth of India's leading QR payment solution, Bajaj Pay QR. Responsible for overseeing product strategy, development, project management, and financial performance. Leading cross-functional teams to deliver innovative features and enhance user experience. Deeply involved in lending product integration, cross-selling initiatives, and the lifecycle management of the Soundbox device.

Product Lead of newly setup Payments vertical of BFL, leading a team of smart individuals to develop, enhance and maintain QR Acquiring Business and our native Merchant App.

• Managed Key Accounts like Future Group (Big Bazaar, Central & Brand Factory), Landmark Group (Max Lifestyle), Arvind Brands (Unlimited) and Pantaloons.• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.• Analyzed key competitors to respond to competitive threats.• Supported sales and reporting for large accounts.• Construct and maintain healthy authentic relationships with professionals of CXO level and CXO administrative assistance.• Built and cultivated long-term quality relationships with over 8 clients by addressing needs and providing superior customer service.• Effectively engage with service providers like ATOS, TCS, Finnone etc. for smooth process setup and functioning.• Developed customer relationships and increased overall sales by 130% YoY Growth

• Centrally managed entire Sales distribution of 35k+ merchants across 125 locations, close interaction with sales team and responsible for effective sales engagement initiatives.• Responsible for end to end Merchant on-boarding process.• Create new spend categories for Retail EMI cards. Conceptualize new spend categories and build road map to deliver same end to end including partnerships, commercials and process.• Critical inputs for development and implementation of automated Partner Empanelment tool BPES for Company.• Increased Store Activation from 25% to 44% on QoQ basis.• Worked closely with senior management on Annual Operating and Long Range Plans.• Developed & delivered Business Induction training program.• Established criteria for each milestone within Retail EMI Project roadmap as means to measure developmental progress.

• Built Bangalore distribution from scratch and raising it to 200+ stores in span of 6 months with dealer tie-ups• Closed partnerships with major clients like Via.com, BabyOye(Mahindra), Arvind Brands, Kanva Mart and many more Bangalore based brands• Played major role in eco system building and business development for new business line• Targeted and prospected for new business through telemarketing, individual creativity and innovation

• Worked on research data for REMI project document development, category & ecosystem selection and launch plan• Identified project scopes, constraints, risks and deadlines.• Supported project managers in managing schedules and milestones.• Coordinated internal resources and third-party vendors for flawless execution of projects.• Assisted project managers by tracking, organizing and analyzing project financial information.• Creation of BD target list comprising of BD list of around 1200 unique brands in selected categories.

Worked as an intern as a part of MBA course, with measurement and rewards team for COPC certification requirement

• Certified Apple Care Worldwide T3 & T4 Trainer.• Conducted orientation sessions and organized on-the-job training for new hires.• Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.• Managed new employee orientation training process for more than 20 Batches each year for Apple iTunes Vertical.• Trained new hires to perform cross-training exercises with experienced workers.• Created in-depth training manual for all employees.

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