Hina Munawar Email & Phone Number

Dubai, United Arab Emirates

United Arab Emirates

- Responsible for conducting cross-functional briefings for the Dubai office and remote teams, encompassing the Social, Design, Performance, SEO, HubSpot, Content, and Website departments, to set clear expectations and ensure a shared understanding of project deliverables- In charge of conducting routine team meetings to oversee project progress and guide necessary updates- Responsible for directing social media initiatives, developing monthly content calendars aligned with approved themes, and overseeing community management, posting, and post-boosting- Responsible for strategizing upcoming campaigns, including offer driven promotions, holiday season initiatives, lead generation, and brand awareness campaigns. Including budget planning, ad placementstrategies, and determining optimal traffic destinations, often leading to the creation of dedicated landing pages or native forms- Responsible for planning new website and landing page development strategies, SEO technical audit, ongoing management, and HubSpot onboarding- Serving as the main client contact, facilitating weekly and monthly client check-ins via Zoom, as well as conducting in-person on-site meetings to maintain open lines of communication and provide project updates- Managing and nurturing high-value client relationships, overseeing accounts that generate AED 500K+ in monthly and quarterly renewal revenue while actively identifying and pursuing upsell opportunities

Dubai, United Arab Emirates

- Led strategic account planning and achieved significant sales growth for diverse portfolios, exceeding aggressive acquisition targets- Led a dynamic team responsible for tele-calling, setting daily KPI goals, conducting appraisals, and providing hands-on support- Implemented quality control measures by listening to team calls and ensuring leads met BANTC standards- Delivered training sessions to ensure employees were well-informed and equipped to make successful calls- Led detailed weekly and monthly reports for business partners and clients, showcasing performance metrics and growth- Managed HR recruitment duties, ensuring the right talent was onboarded to support business growth

Dubai, United Arab Emirates

- Conducted tele-calling campaigns to reach out to clients using an existing database, reminding them about their motor insurance renewals, and providing them with competitive quotations to optimizeclient retention and satisfaction- Maintained relationships with a range of insurance partners, including RSA, Dubai Insurance, Oman Insurance, Finance House, AIG, and AXA, to negotiate and secure optimal quotations aligned with vehicle values, while applying strong communication and negotiation skills- Achieved a remarkable 30% increase in quotation delivery, resulting in a substantial monthly sales growth- Met and exceeded the monthly sales target of AED 220K, showcasing exceptional sales acumen- Ensured timely and efficient handling of client claims, emphasizing immediate resolution

Dubai, United Arab Emirates

- Conducted telecalls to identify and pursue new business opportunities Accountable for persuading clients to transition from Shaamil to Elife packages, demonstrating the advantages and benefits of the upgrade- Coordinated appointments with Etisalat's technicians, ensuring smooth installations at customers' residences- Established strong rapport with prospective clients, fostering trust and credibility while representing Etisalat's products and services.

Diploma In Accounting And Business, Foundations In Accountancy

Business Management