Implement Quality Management tools and processes.

A new adventure into re-pursuing a childhood dream. Completed the first project for Visit Indy, actively managing my son's talent account and brand while gaining skills in critical thinking, quality delivery, and building relationships with all personality types.

Helping my son grow as an actor, pursuing and vetting the opportunities for him, helping him practice his scripts, videotaping his auditions, submitting and following through with his audition updating his profile, and negotiating agreements on his behalf. Helping him be centred and relaxed when he performs.

Joining the eDesign Team.

1099 contractor with Clean Slate placed to work on EDesign / YearBook project at Herff Jones / Varsity Brands.

• Conduct manual testing for "NextGen" loan origination/portfolio risk management product with 15 features by analyzing/addressing code-related client requests (commercial, small business, and consumer lending), leading to minimizing issues found and reported by clients, and increasing team productivity by delivering more features per releases.• Execute client requests for approval by collaborating cross-functionally with Software Architects, Product Management, Product Development, Implementation Team, and Marketing Team.• Leverage time management skills to perform manual testing on NextGen product while managing smoke test, regression test, client support, and documenting process improvements.• Facilitate "Project Accelerate" to transition older legacy code to a more modern, user-friendly product.• Showcased the ability to learn new technologies as a contractor, understand complex products without background knowledge, and produce consistent quality work, resulting in a promotion to a full-time position.• Utilize Azure DevOps to track/document work items, deploy releases, and create/execute test plans for manual testing.• Capture, report, and negotiate defects/bugs through excellent analytical skills.• Contribute critical insights to the Agile Team Ceremonies to ensure effective sprint planning and grooming meetings.

I joined Bakerhill as a contractor QA staffed through Pinnacle Partners. I conducted manual testing and documented new feature functions for internal uses and as presentations for Bakerhill Partners (Compliance Systems). I comprehended complicated and new concepts in less than two months, leading to delivering much-needed features to clients within the promised timelines.

• Supported the "eDesign" project (yearbook creation software) by authoring and executing test scripts/plans/cases, capturing and reporting defects/bugs, and performing functional/regression/smoke testing.• Proved the ability to meet quick deadlines when working on the developing side for new features, resulting in a dual role transition to the client support side for complaints/bugs.• Leveraged passion for lifelong learning to grasp/utilize QAC (Smart Bear), CBT (Cross Browser Testing), and Splunk for manual testing purposes.• Applied computer skills to report/track incidents and tasks (Atlassian JIRA), record critical project notes (Atlassian Confluence), and engage with cross-functional stakeholders (Outlook, Slack).• Identified process improvement opportunities, workflow management enhancements, and other quality best practices by communicating insights to upper management.• Built strong relationships with stakeholders of all personality types by attending Agile team ceremonies, contributing to sprint planning/groom meetings, and influencing deployment release meetings.

• Facilitated the development of an internal employee feedback software (Sweet Spot Project) by capturing, reporting, and negotiating defects/bugs with Chrome Dev Tools.• Transformed individual testing efforts into a new agile performance test team, resulting in better productivity, communication, and employee feedback loops.• Facilitated product development for a "Sales Point" CRM software by preparing test scripts, examining acceptance criteria, and validating code for feature enhancements/fixes.• Conducted functional, regression, and performance tests (via JMeter) for SPI (Solid Platforms Inc.) project dedicated to scaffolding/construction.

- I was recognized for doubling productivity through revamping department standard operating procedures, performing QA on products, and ensuring proper FDA compliance.

• Entered data at high levels of accuracy.• Recognized for an excellent performance.• Multitasked under high levels of pressure and stress.• Successfully supported the faculty, admin and clerical staff.

• Holding three positions as a Project Manager, Office Administrator, and Warehouse Manager, and rising to the challenge.• Liaison between multiple departments. Facilitated the success of money and tools-tracking software (programmed by an in-house engineer) and provided resources to teams.• Compiled, analyzed and assessed monthly staff evaluation reports, tracking performance and identifying teams to provide incentives.• Contributed to building an in-house accounting software and testing it against accurate data.• Prepared contract documents.• Managed the inflow and outflow of funds to vendors, employers and the government.• Communicated with technical teams and managers, ensuring the practical completion of tasks.• Assisted managers with long-term planning and resource management.• Optimized filing and completion of records.• Ensured policies and procedures met the company's goals and objectives.

• I created fun and engaging programs for our guests resulted in happy visitors proven by the positive feedback gathered questionnaires• Built new program opportunities based-on client requests.• Distributed surveys, collecting and analyzing feedback.• Propelled quality service to all guests and participants, ensuring guest satisfaction.• Instructed and trained staff, ensuring the smooth flow

• I helped maintain business to stay in the top three firms in Chad.• I helped the company open up to new markets.• I identified the best money-value vendors and potential customers (based on the need for products) and contacted them.• I drafted and reviewed contracts.• I co-developed the process of applying for tenders.• I designed and presented marketing presentations and content.

- I Negotiated contracts with renters, Represented the business on the signature of the contract.- I followed up with tenants' maintenance needs- I kept a record of the money coming in and going out-I registered the lands we bought or built, dealt with builders, designers, and furniture companies- I reviewed contracts for goods we imported when there was involvement with English-speaking countries.- I managed the Charity Funds Distribution

-• First employee hired on AFROMAP (one of the group companies) to help bring the vision of the COO and the owner of the group to reality by:o Championing vendor engagement.o Attaining strategic comparison between competitive service providers.o Strategizing and designing presentations.o Cultivating customer engagement and experience excellence.o Writing reports. Installing systems. Product presentations and pricing (to help the Marketing department). o Solving problems and issues. Both internal and external, to the satisfaction of all parties. o Training new staff.