Hind Salem Email and Phone Number

- Managed the business and staff events’ planning and logistics.- Acted as front-line of Enterprise readers’ correspondence, inquiries and releases.- Provided support to HR department.- Ensured a smooth running of the office day-to-day operation.

- Managed the chapter’s logistics and the day-to-day operation.- Organized international and domestic travel logistics for retreats and workshops.- Managed all logistics of business and social events with a complexed calendar.- Created reports, spreadsheets, surveys and presentations for board and chapter members.- Created expense reports, budgets and filing systems.- Managed the communication channel between all parties, achieving the chapter’s annual goal and strategy.- Managed and administrated member experience projects.- Planned and executed the Chapter’s goals.- Managed the Chapter’s social media and marketing plans.- Streamlined operations and prioritized tasks to effectively manage the chapter needs.

- Identified opportunities for growth.- Penetrated the market by leveraging and strengthening a rapport with clients and guests.- Developed strategic relationships with key clients to increase the required sales goals.- Handled client and guests’ glitches, enabling quick resolutions and client satisfaction.- Accomplished the annual sales goals.- Delivered engaging sales presentations to new clients, giving them full knowledge of our services.- Organized promotional events to enhance our mutual business benefits with collaboration with the marketing team.

• Managed the logistics of the VIP guests’ accommodations. • Handled guests' complaints and ensured proper guests’ satisfaction.• Collaborated with all the hotel departments to ensure a smooth exceeding expectations guest experience.• Managed the guest relations, butler and reception teams.• Recruited, trained and supervised their performance.• Created and administrated guest experience projects.• Ensured adherence to all credit and administrative procedures.• Acted as hotel duty manager in the absence of senior management, managing the hotel operation.

• Handled guests’ check-in/out operation and logistics. • Handled the house bank with daily cashiering procedures.