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➤ Delivering attainment goals for designated territories of at least 100% while spending 60% of time obtaining new sales.➤ Preparing proposals/bids through the utilization of standard processes, procedures, and templates to meet objectives.➤ Spending 40% of designated time servicing accounts and implementing fee increases/price changes when required.➤ Collecting market dynamics and communicating to local leadership for participation in developing business unit plans.➤ Effectively educating current and prospective clients on company processes, procedures, and new service offerings.➤ Nurturing, building, and cultivating business to business partnerships to generate new opportunities for the company.➤ Partnering with business officials to develop initiatives to appropriately drive customer growth/increase sales metrics.➤ Leveraging customer and marketplace data to support defining short-term and long-term innovation strategies and tasks.

➤ Maintained knowledge of employment legislation and industry trends and ensured compliance with laws/regulations.➤ Managed office operations including training/managing staff members while also performing administrative functions.➤ Directly supervised administrative staff members and evaluated performance to ensure goals were consistently met.➤ Ensured coaching culture was present to include timely acknowledgement of successes and feedback on opportunities.➤ Developed team schedules, assigned work to staff members, gathered resources, and identified/resolved problems.➤ Continuously recruited, interviewed, hired, and trained employees for positions according to specific business needs.➤ Successfully ensured optimal clinic workflow by serving as a liaison between provider needs and clinical resources.➤ Consistently maintained employee confidentiality and implemented work processes to improve patient experience.

➤ Documented medical records according to established procedures and performed assigned work in a timely manner.➤ Provided quality care to patients by assisting them with their needs while also prepping charts for fellow staff members.➤ Trained team members, ensured processes were implemented, reviewed workflows, and allocated company resources.➤ Verified authorizations, completed necessary medical forms for patients in a timely manner, and recorded vital signs.➤ Successfully provided direct and indirect health care to patients by ensuring the cleanliness of their rooms or areas.➤ Efficiently assisted with medical treatments or basic daily needs through monitoring patients' health and well-being.➤ Performed and documented any treatments for unusual patient status along with the patient's response to treatment.➤ Assisted in the collection of data for the units, including patient satisfaction and other various forms of measurement.

Associate'S Degree

Certified Medical Assistant

High School Diploma