Nathan Hines Email & Phone Number

Los Angeles, Ca, Us

Leading design and dev of the AI powered guest experience platform for the hospitality industry.

My role at Stellar Menus covers many aspects of the product development life cycle including the end-to-end product design and research processes as well as many of the product management responsibilities such as developer task/sprint management, product marketing, and developing product vision / roadmaps. -------My main focuses are: Designing new app features by defining stories / flows and developing wireframes, prototypes, and UI components in Figma to ultimately be passed across to developers to build. Working with business stakeholders to define new feature development and develop / maintain the product roadmap. Work with our development team in the scoping, managing, and revising of this work so that it is delivered on a consistent release cadence. Conducting research (when I could) to better understand how customers are utilizing the platform, find ways we can better align our product value to customer needs, and ideate how we can take these learnings and apply them in order improve overall product UX and scale our product value proposition across multiple customers.

Denver, Colorado, United States

First product design hire for the Interactive Code of Conduct (ICC) application, assigned with leading the UI/UX product design direction in partnership with the Senior Product Manager.Through face-to-face customer interactions, was able to define product features and capabilities that would drive meaningful value to our users. This research allowed for a better understanding of where our customers saw value, how they utilize the product today, and what would they like to do with it in the future.Designed and developed a global product template utilizing Figma’s design system capabilities (libraries, components & variants) that helped decrease the product development and implementation timelines by over 25%. Collaborated with stakeholders and engineers to pass off designs and build scalable, reusable, web components for our product.

Greater Denver Area

Sole in-house visual designer responsible for designing and creating all assets associated with the Convercent brand. Additionally, owner of the marketing website - responsible for both the design, user experience, website development, and management of our contracted Wordpress developers. Company was acquired by OneTrust in April 2021.Lead the strategy and continued design development of the existing Convercent brand, in addition to designing the CONVERGE thought leadership brand from the ground up. Designed and developed the visual experience and UI/UX of the CONVERGE user community that grew to over 5000 users in the span of 2 years.Utilized the design thinking process to analyze the demand generation user flow and design content, landing pages, and ad creative that helped increase the lead conversion rates of our top of the funnel marketing content.Used design strategy and user experience principles to re-architect the user-flow and digital experience of the marketing website, leading to a decrease in site bounce rate, increase in user time-on-page, and an increase in Demo Request conversions month-over-month.

Working under a Digital Marketing Manager, my core responsibilities were designing and developing the digital content, landing pages, and ad creative for all of our demand generation marketing campaign.In this I utilized the design thinking process to understand the demand generation user flow and design content, landing pages, and ad creative that helped increase the lead conversion rates of our top of the funnel marketing content.

Syracuse, New York Area

A Part-time internship during my fall and spring semesters of my senior year at Syracuse. The role was to assist development teams in removing accessibility barriers within SIDEARM websites, and aligning them with the ADA and WCAG web standards. My responsibilities were to go into legacy and production sites and perform code edits that would allow each site to meet the requirements laid out within the web accessibility guidelines.

Syracuse, New York Area

A summer internship going into my senior year at Syracuse. SIDEARM Sports developed and supported athletic websites for most division I-III colleges and universities. Being the academic & athletic offseason, the summer was when the business onboarded and developed most of their new sites in preparation for the Fall Athletic seasons. I assisted with the on-boarding process of SIDEARM’s newest college athletics clients. Assisting them through their website design and development process. Additionally, was a a part of the creation of digital content and a marketing strategy prior to the website launch.

Syracuse, New York Area

• Assisted in the creation and development of graphic edits that are sent to potential recruits.

Master Of Human Computer Interaction

Currently enrolled - Expected Graduation: Jan 2025 Relevant Coursework: Cognitive Engineering

Information Management & Technology (Concentration In Web Design), 3.6

Activities and Societies: Varsity football 4 years, during this time maintained above a 3.5 GPA in addition to 20+ hours a week.