- Assisted with the Customer Due Diligence (CDD) process for small to medium enterprises (SME), ensuring compliance with regulatory requirements [what kinds of requirements, how did you assist]- Performed more than 20 periodic reviews for existing customer accounts to maintain accurate and up-to-date information- Supported the opening of 80 new business bank accounts for incoming SME customers, facilitating smooth onboarding

- Reviewed 40 resumes and scheduled 11 interviews; managed onboarding for 5 new employees- Enhanced operational efficiency by reorganizing key documents, including revenue sheets and onboarding checklists- Developed and maintained a comprehensive spreadsheet tracking all company-related articles and media coverage- Coordinated team events for a 20-person team, promoting collaboration and team spirit- Crafted and published 5 social media posts, boosting engagement across LinkedIn, Instagram, and the company blog