Responsible for company-wide operations including P&L, Fresh Departments, Merchandising, Sales, Compliance, Warehouses, Risk Management. Continuous Improvement, Loss Prevention and HR.

Responsible for total company operations including leading & managing retail operations, P&L, QA, Advertising, Merchandising, HR, Production, Sales, Compliance, Internal Logistics, Technology, Customer Development and Management. Direct Reports: 20+

Responsible for providing perishable strategic leadership and execution to proactively drive a positive, collaborative and entrepreneurial culture. Works to maintain and improve high quality standards across the departments and stores. Drive for results to meet and/or exceed all agreed targets of top line revenue growth, operating profit, and overall company performance in perishables. Providing the correct level of profitability by developing a sound perishable fresh plan and structure, maximizing the return of existing stores through a continued strong focus on the market and the customer. Expanding the company’s influence throughout the industry and among its customer base, strengthening its reputation for excellence and commitment to customer service, product variety, and overall value. Responsible for creating & implementing the perishable vision and strategy with the management team that is clearly defined vision of the company’s current and future opportunities, being mindful of the market, competitive, and geographic opportunities, and the current/anticipated capabilities of the organization. Provide a perishable organizational structure and operational strategy for expanding the company’s footprint and revenue opportunities and increasing gross profit and market share. Develop both short range and long-range planning with company leadership including identifying and assessing potential acquisitions and new locations. Coach & develop individuals who show the ability to advance and candidates for leadership roles in perishables.

Responsible for company-wide operations including P&L, Direct Management of E-Commerce, Production, Sales, Compliance, Logistics, Technology, Construction, Customer Development and managers at domestic and international stores in Thailand and 6 other countries. Direct Reports: 20; Indirect Reports: 17,000+; Locations: 200+; Budget: $8B.► Lead initiative of reinventing Classic stores (79) into full-service fresh stores.► Created and implemented programs that drive business and mission-critical enhancements.► Established platform ecosystem increasing integration among units.► Developed and implemented a 15 touch point digital store (first in company history).► Developed strategies for E-Commerce platforms and operational hubs with pick up store areas.

Opened new retail formats/markets across Australia; Direct Reports: 12; Indirect: 110+; Locations: 1,500+; Budget: $5B.► Recognized by executive board for improving leadership and store standards, driving business-critical enhancements.► Strengthened state leadership by creating and developing training and education programs. ► Instrumental in transforming the entire network of multi-format stores into a retail powerhouse. ► Leveraged Operational Excellence Program methodologies to drive sales, strategy, customer service and safety.► Led turnaround of store standards along with leadership development across 1,500+ stores. ► Managed operations in 5 states including customer service for the entire network.

Direct Reports: 100+ (store leaders); Indirect Reports: 10,000; Locations: 100+; Budget: $4B.► Recognized by executive team for improving store leadership and standards. ► Promoted to lead the Houston Region in an effort to develop store leadership and standards across 100+ stores. ► Performed daily store walks, ensured business best practices, and implemented policies. ► Strengthened store leadership by creating development activities and providing necessary training and education.► Collaborated with community officials and corporate-level partners to drive business changes. ► Managed the region including store leadership staffing / recruiting efforts for each location.► Leveraged World’s Greatest Operator (WGO) methodologies to deliver store improvements.

Direct Reports: 1,275 (managers of general merchandise, drugstore, cosmetics, entertainment, Texas backyard, photo lab); Indirect Reports: 34,000; Budget: $900M.► Recognized for delivering record-setting sales performance by placing products effectively throughout stores, conducting leadership sales meetings, and walking stores to provide insight.► Reduced product inventory on items experiencing slow turnaround by developing purchasing plans to control inventory.► Improved manager-level performance by updating a 15-year-old development program.► Promoted in-store staff and recruited high-performance employees from competitors.► Spearheaded sales efforts and operations activities across 80 stores in the Austin/Waco area.► Assessed inventory issues and implemented technological processes to address problems.

Direct Reports: 25 (regional directors); Indirect Reports: 13,000; Budget: $1.4B.► Collaborated with advertising and promotion managers to execute marketing programs.► Supervised merchants, made changes in product merchandising, staff development and competitive differentiation.► Coordinated marketing activities and policies key to promoting products and services for an entire region of stores. ► Trained and mentored employees creating long-term career goals and plans to achieve it.► Ignited sales by walking stores to discuss needed modifications to product placements.

Managed Direct Reports: 5 (program developers, system developers); Indirect Reports: 10,000.► Handpicked to create, rollout, and sustain new initiative focused on streamlining operational effectiveness across all retail stores with WGO methodology adopted as a main pillar within the business and essential to daily operations.► Drove sales and profitability while strengthening store standards implementing the WGO program across all 400 stores.

► Transformed underperforming store into thriving contributor by implementing formalized processes, effective time management, developing employees, upgrading talent, and fostering a work environment committed to excellence.► Managed the P&L, staffing levels, and daily operations for store selling 1.4 million units, generating $4M per week and processing 60,000 customer transaction weekly. ► Chosen to oversee operations for the largest retail volume store in the portfolio.

► Recruited to guide store operations within 10 different stores as Unit Director and Store Director within stores boasting up to 200,000 sq. ft. and up to $4M in weekly sales.

Various leadership roles in store operations.